Engineering Manager

Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship. We differentiate and look to win in the massive and growing homeowners insurance opportunity by

1. providing the best services for homebuyers

2. led by advantaged underwriting in insurance

3. to protect the whole home

As a leader in the home services software-as-a-service (“SaaS”) space, we’ve built deep relationships with approximately 30 thousand companies that are key to the home-buying transaction, such as home inspectors, mortgage companies, and title companies.

In 2020, Porch Group rang the Nasdaq bell and began trading under the ticker symbol PRCH. We are looking to build a truly great company and are JUST GETTING STARTED.

Job Title: Engineering ManagerLocation: India  Workplace Type: Remote  

Job Summary 

The future is bright for the Porch Group, and we’d love for you to be a part of it as our Engineering Manager

We are looking for a Engineering Manager to lead this global team. This will be a hands-on leader who can improve how we plan, configure, test, and launch. You’ll design better execution patterns, build measurable operating rhythms, strengthen collaboration across Product, Actuarial, and Underwriting, and develop a team that deeply understands the BriteCore application and its role in our insurance ecosystem.

What You Will Do As A Engineering Manager

Lead and Grow a Global Team

• Manage and coach configuration engineers across India and nearshore locations.

• Define clear roles, expectations, and career growth paths.

• Build structured learning programs and certification goals to strengthen BriteCore and insurance domain fluency.

• Mentor through live configuration reviews, retrospectives, and day-to-day problem solving.

Improve execution and process design

• Design and implement repeatable execution patterns across requirements intake, configuration, validation, and release workflows.

• Establish measurable KPIs and SLAs to track team performance, throughput, and quality — including cycle time, rework rates, and defect escape.

• Build dashboards and feedback loops that make operational performance visible and enable data-driven decisions.

• Identify process bottlenecks and lead targeted improvement initiatives to increase predictability and velocity.

• Collaborate with engineering enablement and QA to implement automation, validation scripts, and standardized change control practices.

Strengthen cross-functional collaboration

• Partner closely with Product, Actuarial, and Underwriting to clarify requirements early and reduce rework.

• Facilitate structured working sessions to align business intent with configuration feasibility.

• Ensure configuration decisions and trade-offs are transparent, traceable, and well documented.

Operational excellence

• Own configuration stability, release hygiene, and incident response.

• Drive SLA adherence for configuration requests and defect resolution.

• Run weekly operational reviews and publish dashboards tracking throughput, cycle time, and quality.

• Maintain high standards for documentation, runbooks, and rollback plans.

AI and tooling enablement

• Champion adoption of AI-assisted tools for requirements summarization, configuration validation, and documentation.

• Pilot automation and knowledge-sharing bots that reduce manual effort and speed up testing and review.

Cross-time-zone leadership

• Establish effective overlap windows, communication norms, and handoffs between U.S., India, and nearshore teams.

• Create follow-the-sun collaboration patterns that sustain delivery momentum across time zones.

Outcomes & KPIs (what “great” looks like)

• State launch cycle time: ↓ 30–40% from requirements sign-off to production (e.g., from ~X weeks → ~0.6X).

• Throughput: +30% completed configuration stories per quarter with steady quality.

• Defect escape rate: <1% of config changes cause customer-visible issues; P1 post-release defects ↓ 50%.

• Lead time for change: P50 < 5 business days; P90 < 10 business days for standard config.

• Change success rate: ≥ 98% (no rollback/no hotfix).

• AI tooling adoption: Identify configuration activities that can be optimized using approved AI tools; showing measurable impact (e.g., PR cycle time ↓ 25%, test coverage ↑ 15 pts).

• SLA adherence: ≥ 95% on agreed SLAs for tickets from Product, Actuarial, and Underwriting.

• Documentation coverage: 100% of state configs with current runbooks, data maps, and rollback plans.

How you’ll operate (30/60/90) 

• 30 days:  Baseline metrics (cycle time, throughput, defects), stabilize ceremonies, publish state launch roadmap and risk register. 
• 60 days: Ship an AI-augmented workflow (e.g., PR review + test generation), standardize change templates/runbooks, hit SLA ≥ 90%. 
• 90 days: Achieve sustained cycle-time reduction trend, increase throughput ≥ 20%, zero P1 launch incidents, and executive-ready monthly ops report.

 

What You Will Bring As A Engineering Manager

• Bachelor’s degree in Computer Science, Engineering, or related field (Master’s preferred).

• 10+ years of professional software engineering experience, with at least 3 years in a management or leadership role.

• Proven track record improving execution patterns, SLAs, and throughput in a configuration- or policy-admin context. 

• Experience coordinating with Product, Actuarial, Underwriting, and Engineering to define and deliver configuration requirements. 

• Practical understanding of insurance PAS systems (BrightCore strongly preferred) and rating/filing lifecycles. 

• Skilled at coaching — able to teach the why behind configuration choices. 

• Demonstrated use of metrics, dashboards, and KPIs to drive operational improvement. 

• Proven experience working with US based business teams 

• Excellent written and communication skills in English language 

• Remote based India role with regular engagement with U.S. Product, Actuarial, and Underwriting teams during standard business hours. 

• On-call rotation is lightweight and shared; you own the playbooks and escalation clarity. 

• Working Hours: 8 Hours (Excluding breaks)  

  4 Core US Hours Overlap (7:30pm- 11:30pm IST)  

  4 flexible hours (IST) 

• Workspace: A quiet space to work, an internet connection of at least 30 Mbps download | 10 Mbps upload

Nice to have

• BrightCore certification or deep hands-on configuration experience.

• Exposure to Earnix, Kettle, rating tables, underwriting rules, and state filing nuances.

• Data fluency (BigQuery/Snowflake), metrics instrumentation, and building operational dashboards.

• Running distributed teams (U.S./India) with tight handoffs.

The application window for this position is anticipated to close in 2 weeks (10 business days) from January 30, 2025. Please know this may change based on business and interviewing needs.

What You Will Get As A Porch Group Team Member 

Pay Range*: INR 4,050,000 - 5,670,000 INR annually 

*Please know your actual pay at Porch will reflect a number of factors among which are your work experience and skillsets, job-related knowledge, alignment with market and our Porch employees, as well as your geographic location. 

Our benefits package will provide you with comprehensive coverage for your health, life, and financial well-being.    

• Our benefits include medical insurance, accident insurance and retiral benefits. 
• Our wellness programs include 12 company-paid holidays, 2 flexible holidays, privilege/earned leave, casual/sick leave, paid maternity and paternity Leaves, and weekly wellness events.

 

#LI-DG1#LI-REMOTE

What’s next?

Submit your application below and our Talent Acquisition team will be reviewing your application shortly! If your resume gets us intrigued, we will look to connect with you for a chat to learn more about your background, and then possibly invite you to have virtual interviews. What's important to call out is that we want to make sure not only that you're the right person for us, but also that we're the right next step for you, so come prepared with all the questions you have!

Porch is committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve. We know that the happiest and highest performing teams include people with diverse perspectives that encourage new ways of solving problems, so we strive to attract and develop talent from all backgrounds and create workplaces where everyone feels seen, heard and empowered to bring their full, authentic selves to work.

Porch is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances.