Regional Site Specialist - Customer Coverage Role - Bay Area, CA

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc... allowed, Cold Room/Freezers -22degreesF/-6degrees C, Fluctuating Temps hot/cold, Laboratory Setting, Loud Noises (Equipment/Machinery), Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Strong Odors (chemical, lubricants, biological products etc.), Various outside weather conditions, Warehouse, Will work with hazardous/toxic materials, Working at heights

Job Description

This role is a traveling position covering the whole Bay Area region. Travel will be required 70-80% of the time. The ideal employee will be located in SSF Bay Area.

Monday – Friday 8 hour days, some weekend coverage request as needed.

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner, and safer.

Location/Division Specific Information

How do we make an impact?

Unity Lab Services provides a single source for integrated lab service, support, and supply management. Our customized service offerings and world-class service experts have the flexibility and experience to uniquely address our customer’s laboratory's business needs.

What will you do?

Travel to provide support at multiple customer facilities for scheduled and unscheduled gaps in coverage; in some cases, for extended periods.
Inventory Management: Stock room, POU management, dispensing of products, etc.
Order Management: Order entry, order expediting, customer service support, etc.
Chemical Management Receive, register, and track chemical containers, etc.
Glass wash Operations: End-to-end glass wash sterilization processes including inspection of glassware, etc.
Dock and Shipping Management
Drive Process Improvement culture
May perform other responsibilities as assigned by management

How will you get here?

Education

High school diploma or equivalent required. Bachelors degree in a related field preferred, or a combination of education and experience that demonstrates the required skills. Military Service/Training in lieu of a degree may also be considered.

Experience

4 years of related experience within a laboratory setting is preferred. Experience working in customer service preferred.
GxP Experience and IATA/DOT certification, knowledge of OSHA General Industry requirements are also a plus.

Knowledge, Skills, Abilities

Strong verbal and written communication skills, and desire to deliver excellent customer service. This includes maintaining a professional appearance and demeanor in all interactions and upholding Thermo Fisher Scientific's values.
Demonstrates computer proficiency and possesses intermediate skills in Microsoft Office suite of software. Uses organizational skills to multi-task and meet due dates as needed.
Demonstrates the ability to understand the complexity of various work environments and work safely following all policies and procedures.

Physical Requirements / Work Environment

Work areas may include spaces where chemical-based allergens are in use (such as penicillin, tetracycline, etc.)
Depending on the area of the building, personal protective equipment must be worn, including lab coats, coveralls, hoods, facemasks, hairnets, safety gloves, steel-toe shoes (required for all colleagues), bump hats, and/or safety glasses.
Regularly required to lift 30 - 40lbs, and up to 50lbs occasionally.
Regularly use equipment including pushcarts, pallet jacks, mobile cylinders, forklifts, etc. to push/pull up to 100lbs
Regularly required to stand, walk and conduct manual material handling (twisting, bending, reaching, lifting, etc.) for prolonged periods.
Ability to work in environments with varied temperatures (cold rooms, outside, etc.)
Ability to work overtime or independently as needed.

Candidates must reside within a 50-mile radius of the [East Bay, South San Francisco, San Francisco, Peninsulas, and South Bay ]. Additionally, the position requires the ability to respond to assigned customer sites within one hour of notification.

Benefits

We offer competitive remuneration, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!

Apply today! http://jobs.thermofisher.com

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Accessibility/Disability Access

Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.

Compensation and Benefits

The hourly pay range estimated for this position based in California is $25.12–$33.60.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

A choice of national medical and dental plans, and a national vision plan, including health incentive programs
Employee assistance and family support programs, including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

Details

Location

California, USA

Salary

$25,120 – $33,600/year

Experience

Min. 4 years4 years of related experience within a laboratory setting is preferred. Experience working in customer service preferred.

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Job Description

This role is a traveling position covering the whole Bay Area region. Travel will be required 70-80% of the time. The ideal employee will be located in SSF Bay Area.

Monday – Friday 8 hour days, some weekend coverage request as needed.

Location/Division Specific Information

How do we make an impact?

What will you do?

Travel to provide support at multiple customer facilities for scheduled and unscheduled gaps in coverage; in some cases, for extended periods.
Inventory Management: Stock room, POU management, dispensing of products, etc.
Order Management: Order entry, order expediting, customer service support, etc.
Chemical Management Receive, register, and track chemical containers, etc.
Glass wash Operations: End-to-end glass wash sterilization processes including inspection of glassware, etc.
Dock and Shipping Management
Drive Process Improvement culture
May perform other responsibilities as assigned by management

How will you get here?

Education

Experience

4 years of related experience within a laboratory setting is preferred. Experience working in customer service preferred.
GxP Experience and IATA/DOT certification, knowledge of OSHA General Industry requirements are also a plus.

Knowledge, Skills, Abilities

Strong verbal and written communication skills, and desire to deliver excellent customer service. This includes maintaining a professional appearance and demeanor in all interactions and upholding Thermo Fisher Scientific's values.
Demonstrates computer proficiency and possesses intermediate skills in Microsoft Office suite of software. Uses organizational skills to multi-task and meet due dates as needed.
Demonstrates the ability to understand the complexity of various work environments and work safely following all policies and procedures.

Physical Requirements / Work Environment

Work areas may include spaces where chemical-based allergens are in use (such as penicillin, tetracycline, etc.)
Depending on the area of the building, personal protective equipment must be worn, including lab coats, coveralls, hoods, facemasks, hairnets, safety gloves, steel-toe shoes (required for all colleagues), bump hats, and/or safety glasses.
Regularly required to lift 30 - 40lbs, and up to 50lbs occasionally.
Regularly use equipment including pushcarts, pallet jacks, mobile cylinders, forklifts, etc. to push/pull up to 100lbs
Regularly required to stand, walk and conduct manual material handling (twisting, bending, reaching, lifting, etc.) for prolonged periods.
Ability to work in environments with varied temperatures (cold rooms, outside, etc.)
Ability to work overtime or independently as needed.

Benefits

Apply today! http://jobs.thermofisher.com

Accessibility/Disability Access

This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.

Compensation and Benefits

The hourly pay range estimated for this position based in California is $25.12–$33.60.

A choice of national medical and dental plans, and a national vision plan, including health incentive programs
Employee assistance and family support programs, including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards