WhatnotProgram Manager, Enablement
The Program Manager, Enablement will enhance the performance and efficiency of revenue generating teams by designing and managing programs to drive growth and deliver exceptional experiences for sellers.
As the Program Manager, Enablement, you'll play a pivotal role in enhancing the performance and efficiency of our revenue generating teams including Sales and Account Management with a strong emphasis on Account Management. You will design, implement, and manage programs that empower our teams with the knowledge, tools, and strategies necessary to drive growth and deliver exceptional experiences for sellers on Whatnot.
- Support the enablement and overall success of our account management team in partnership with account management leadership
- Develop, present, and manage key resources including account management playbooks and product training materials
- Leverage tools and platforms (e.g., Gong, Salesforce, Salesloft) to build scalable enablement solutions
- Create, deliver, and continuously improve onboarding programs for new hires to accelerate their time to productivity
- Analyze enablement program effectiveness through KPIs and feedback, making data-driven adjustments to continuously improve outcomes
- Serve as a liaison between account management, systems, marketing and product teams
- Use performance data to identify knowledge or skill gaps across the account management team
US Based:
Team members in this role are required to be within commuting distance of our New York City, NY, Los Angeles, CA or San Francisco, CA hubs.
đź‘‹ You
Curious about who thrives at Whatnot? We’ve found that embodying a low ego, growth mindset, and high-impact drive goes a long way here.
As our next Program Manager, Enablement, you should bring 3+ years of experience in sales or account management, either in an enablement role or as an individual contributor ideally within a high-growth technology environment.
- Strong understanding of the account management and sales environment including methodologies, processes, and CRM platforms
- Specific knowledge of Salesforce, Salesloft, and other related tools to expertly manage accounts
- Experience with sales enablement tools such as Gong, Salesloft, or similar
- Strong project management, organization, and stakeholder engagement skills, including multitasking to lead and execute multiple projects in parallel
- Exceptional communication, facilitation, and presentation skills, with the ability to clearly articulate ideas and concepts to diverse audiences
đź’°Compensation
For Full-Time (Salary) US-based applicants: $110,000/year to $125,000/year + benefits + equity.