Manufacturing Quality Control Supervisor
Senior Supervisor, Manufacturing Quality Control role with 5+ years manufacturing/quality experience and leadership, CAD 82,000 - 102,000 a year.
Your Opportunity at ARC’TERYX:
ARC’One, our manufacturing facility in New Westminster, is home to a team of skilled makers and technicians who bring Arc’teryx products to life. Located near our Design Center, the facility plays an important role in how we prototype, test, refine and manufacture the technical gear we are known for.
Some of our most technically complex products including Alpha SV and new product pilots are built here. The facility also supports ReBIRD repair and renewal programs, helping extend the life of Arc’teryx gear.
This is hands-on, precision work where craftsmanship, problem-solving and continuous improvement come together on the production floor. This is Who We Are.
As the Manufacturing Quality Control Supervisor, you ensure Arc’teryx brand integrity through the development and maintenance of quality management systems including CAPA, inspection programs, product quality standards, and quality training programs across all product categories in ARC’One while leading and developing a strong production quality team.
Meet Your Future Team:
The Manufacturing Quality Control team ensures that all product manufactured at ARC’One meets the quality standards and expectations of Arc’teryx. Our core duty is to ensure a positive customer experience and uphold the integrity of the brand.
If you were our Senior Supervisor, Manufacturing Quality Control here are some of the core activities you would be doing:
- You manage quality systems in raw materials/receiving, cutting and bundling, and production areas
- You lead and develop the Production inline and final QC team to ensure effective growth of the team
- You motivate and guide the quality team using effective communication, training, and team building skills
- You develop and implement Quality training programs to ensure Arc’teryx quality standards are efficiently upheld
- You oversee non-conformances and ensure completion of root cause analysis of quality issues through collaboration with Production, Engineering, and Quality teams to result in effective implementation of corrective and preventive actions
- You seek opportunities for improvement and drive standardization of quality and production
- You analyze KPIs to identify key areas of opportunity and celebration
- You utilize data to communicate prioritization to internal and external teams
- You support New Product Introduction and develop and implement robust changeover processes
- You collaborate with subject matter experts to create inspection plans for new and existing finished goods and raw materials
- You assess product quality challenges and collaborate with appropriate stakeholders to problem solve and define next steps
- You work closely with the Acceptable Quality Level (AQL) Finished Goods Inspection team to build training and alignment of standards across brand quality team
Here are some of the things you could be working on in the future:
- Developing internal and external Quality training programs
- Developing non-conformance escalation procedures
- Defining inspection plans and processes
Are you our next Senior Supervisor, Manufacturing Quality Control?
Required
You have 5+ years’ experience in manufacturing and quality with experience in a leadership role
You have 2+ years’ experience developing and/or executing quality management systems
You are a motivated problem solver and have a thorough understanding of RCA and CAPA methods
You are experienced in interpreting and analyzing data to communicate and drive decisions
You have strong leadership and team building skills
You have strong verbal and written communication skills
You are detail oriented and ask the right questions
You have ability to tactfully manage multiple interests and priorities
You remain highly flexible and adaptable when faced with ambiguity
You effectively balance autonomy and collaboration
You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right
Assets
You have knowledge of apparel production systems as well as quality management systems
You have experience working with PowerBI, Smartsheets, and Microsoft Excel
You have Lean Six Sigma Green Belt
You have fluency in a second language
You have knowledge of Arc’teryx products
Your passion for your work is paralleled by your passion for getting outside and living it
You have interest of involvement in activities that we make products for
CAD 82,000 - 102,000 a year
Equal Opportunity
Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.
Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.
All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.
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