Senior Localization Specialist

About Taskrabbit:

Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more.

At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.

Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed!

This role is based in London and candidates must have the existing right to work in the UK. Taskrabbit is a hybrid company, with employees working 2 days per week in our dedicated office space in Central London (Soho).

About the role:

The Globalization team sits within the Product organisation and ensures the Taskrabbit experience is fully localised across our markets, making it relevant and accurate for all users in the UK, Canada, France, Germany, Spain, Portugal, and Italy. We lead and project manage cross-functional initiatives focused on European growth, collaborating closely with Engineering, Marketing, Tasker Success, and other departments.

We are seeking an experienced Senior Localisation Specialist to join the team, managing all localisation needs with expertise on the British English locale. You will be a strategic architect of our international presence: serving as the cultural bridge between our global product and the British market, ensuring our mission to transform lives resonates authentically, and collaborating with the wider UK team to bring a strategy to life. You will coordinate translation work with our dedicated external agencies and contractors, and you will also adapt, proofread, edit, or transcreate content. Ideally, you will contribute creatively to content development by writing original copy.

You will own the evolution of our linguistic assets and critical resources, including glossaries, style guides, and multilingual documentation. As an internal consultant, you will support stakeholders with expert guidance on cultural nuances and globalisation best practices across all territories.

As part of our small but mighty international team, you will enjoy the autonomy to truly shape your role while exploring and implementing innovative tech solutions. Taskrabbit is a data-driven and values-driven company; your work will have a direct impact on the progress of our business and the lives of the communities we serve across all our markets.

What you will work on:

• Contribute to the team’s localisation workflow management, creating and/or vetting requests on Smartling, with a special focus on British English.
• Orchestrate work with our dedicated translation agencies and build deep, collaborative relationships with internal and external stakeholders.
• Develop and maintain reference materials for linguists, to keep a consistent voice in your locale and ensure best practices.
• Perform Quality Assurance checks to ensure our comms, resources and UX are of the highest standard and they adhere to our linguistic assets.
• Adapt and/or review content directly on our TMS (Smartling).
• Test and assess AI-driven workflows to scale our operations and improve efficiency, while maintaining localisation quality.
• Carry out comprehensive localisation audits, testing the full user journey to remove friction and enhance the customer experience and our performance metrics.
• Project manage cross-functional international initiatives, working with remote teams in different areas and time zones.

What we are looking for:

• A British English localisation expert.
• A passion for language, communication, and storytelling.
• A minimum of 5 years’ localisation experience with a strong background in translation, linguistics, transcreation, content creation, QA, and cultural adaptation. 
• Excellent communication and organisation skills. You are capable of carrying out all duties in a fast-paced environment as part of a hybrid international team.
• Solid understanding of CAT tools, including familiarity with MT and AI-driven workflows and tools.
• A demonstrated ability to move from reactive to proactive, identifying and solving complex workflow and content challenges.
• Experienced project manager, capable of working cross-functionally and delivering on time.
• A team player—You’ll be joining a small, cohesive team.
• Experienced working on requests from various functions: Marketing, Product and Engineering, Customer Support, Partnerships, etc. 
• A forensic eye for detail and a strong curiosity about how things work.
• You are clear, kind and considerate, and you take pride in a job well done.

Compensation & Benefits:

At Taskrabbit, our approach to compensation is designed to be competitive, transparent, and equitable. Total compensation consists of base pay + bonus + benefits + perks. The base pay range for this position is £49,000 - £65,000. This range is representative of base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits. Final offer amounts may vary from the amounts listed above and will be determined by factors including, but not limited to, relevant experience, qualifications, geography, and level.

You’ll love working here because:

• Taskrabbit is a Hybrid Company. We value flexibility and choice but also stay committed to regular in-person connection.
• The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with!
• The Diverse Culture. We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average.
• The Perks. Taskrabbit offers our employees with employer-paid health insurance and a 401k match with immediate vesting for our US based employees. We offer all of our global employees generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more. Benefits vary by country of employment.

 

Taskrabbit’s commitment to Diversity and Inclusion:

An Active Commitment to Equity within our Company and Platform. We are an inclusive community where all who share our mission and values belong. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time.

Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. 

Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. 

Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.