Company Summary

First American (India) is a GCC (Global Capability Center) of the First American Financial Corporation (NYSE: FAF) family of companies. FAI is a proud member of the FORTUNE 500 companies and has been amongst the Fortune 100 Best Companies to Work For® list for eight consecutive years. First American Financial Corporation provides comprehensive title insurance, closing/settlement, property data and technology solutions. First American (India) creates quality solutions for its customers by combining software, back office, and knowledge processing operations to fulfill First American's business requirements. Our priorities are our employees, customers, and shareholders - in that order. First American (India) has been ranked amongst India's Best Companies To Work For™ 2023: Listed amongst the Top 100 by Great Place To Work® India, FAI is also certified Best Workplaces for Women and Workplace with Inclusive Practices. Software Services helps build First American's product suite that encompasses the best in class Title Insurance, Settlement and Mortgage solutions platforms. Leverages technology product stack across Microsoft platform predominantly to develop, enhance and maintain the best in class applications. The R & D division delivers solutions for the title insurance industry leveraging the best of NLP, AI and ML.

Job Summary

Senior Document Specialist:

Educational Qualification: B.A/B.Sc/B.Com

Experience: 4-6 Years

Job Description:

A Document Specialist will be responsible for proofreading and formatting the electronic/paper documents & forms as per the business requirements with 100% accuracy. Should understand clearly the client’s specific requirements as well as instructions to proofread, merge and format documents in MS-Word or PDF formats.  

Required Skills:

• Strong word-processing skills & proficiency in using documentation tools (Adobe Acrobat Professional, MS-Office Suite - Microsoft Word in particular, image capturing/editing tools like SnagIT), knowledge of templates & complex document formats.

• Knowledge and usage of industry standard documentation tools and guidelines.

• Ability to estimate time and effort for documentation projects and meeting the Business SLAs on time with quality.

• Hands on experience in reviewing the documents and delivering high quality, accurate and reliable end-user documentation artifacts/templates/forms which satisfy the customer requirements.

• Excellent interpersonal & communication skills (both written & verbal).

• Ability to work independently with minimal supervision.

• Ability to grasp and communicate technical and functional concepts concisely and effectively.

• Should have the desire to effectively participate in reviews of authored content, and  should ensure timely response with corrections.

• Flexibility to work in rotational shifts based on business needs.

•  Strong work ethics & the ability to work in a team environment.

• Exposure to insurance & mortgage domain would be an added advantage.

• Basic knowledge of SQL and JSON would be an added advantage.

FAI is committed to create an environment that respects, supports and inspires all individuals. We do not discriminate on the basis of color, religion, sex, gender identity, sexual orientation and age. At FAI, we celebrate diversity and believe that an inclusive workforce benefits employees, the organization and our community. We are an Equal Opportunity Employer. For more information about our company and dedication to putting People First, check out https://firstam.wd1.myworkdayjobs.com/faicareers.