Payments Risk Analyst II

Ready to be pushed beyond what you think you’re capable of?

At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.

To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems.

Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be.

Team/ Role Paragraph:  As a Push Payments Analyst on the Payments Risk Analytics team, you’ll be fully responsible for identifying and mitigating payments fraud risk on our critical payment rails without negatively impacting core metrics and the broader customer experience. 

What you’ll be doing (ie. job duties): 

• Own risk controls from end-to-end and scale processes to provide appropriate coverage as we expand our business
• Work with internal and external stakeholders in Product, Growth, Data Science and Engineering to develop and drive forward custom risk management strategies and techniques for different geographies
• Use data to assess risk and make decisions impacting large segments of our customer population; effectively measure and assess associated tradeoffs using quantitative analysis
• Identify, investigate and mitigate fraudulent deposit activity
• Implement logic targeting bad actors and high-risk behavior associated with unauthorized deposit activity across multiple regions
• Review and respond to alerts regarding anomalous customer and transaction behavior
• Measure fraud performance across payment methods
• Proactively identify and close gaps in our monitoring
• Own reporting processes and communication with relevant banking partners, senior leadership and regulators
• Synthesize data learnings into compelling stories and communicate them to Payments Risk leadership

What we look for in you (ie. job requirements): 

• 4+ years relevant experience
• 2+ years fighting push payment fraud in an e-commerce or financial services environment (SG Fast/PayNow)
• 2+ years of experience in data analysis, working with databases, and querying (e.g., SQL, MySQL, etc).
• Experience with using identity provider data to mitigate fraud (e.g. SingPass)
• BA / BS degree or equivalent practical experience
• Experience in driving the implementation of new fraud mitigation tools, delivering on time and in line with project specifications
• Strong knowledge of push payment processes, and fraud claim investigations
• A passion for fighting fraud and abuse, and the curiosity to self-drive investigations, identify patterns, and find the root cause
• Experience in data analyses using SQL
• Be able to independently create plans for analytics projects and build collaboration within the team
• Experience in dealing with multiple stakeholders, including senior leadership and regulators
• Demonstrate our core cultural values: clear communication, positive energy, continuous learning, and efficient execution

Nice to haves:

• Experience mitigating fraud in international markets (e.g. Australia - Zepto, India - UPI, US - Swift) 
• Understanding of statistical concepts and experience in applying them
• Experience working with quantitative tools such as Python or R
• Experience working with machine learning models
• An understanding of blockchain analytics and/or fraud trends within the cryptocurrency ecosystem

Position ID- P69542

#LI-Remote

Pay Transparency Notice: The target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, and vision).

Pay Range:

$138,100—$138,100 SGD

Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.

Commitment to Equal Opportunity

Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law.  For US applicants, you may view the Know Your Rights notice here.  Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law. 

Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information.  For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).

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