Sales Development Representative - Malaysia

Before jumping into all the information about the role and what you can bring to the table, let us introduce ourselves real quick.

About us

Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable. 

Our story began with six desks and a vision to create a single platform to make industry-first technologies and emerging channels accessible to marketers worldwide. Today, Insider One is powered by 1,500+ team members representing 50+ nationalities across 30+ offices.  With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels, including WhatsApp, SMS, Email, Web, App, and Site Search. 

We recently raised one of the largest funding rounds in the industry, a $500M Series E led by General Atlantic. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 2000+ customers from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Nike, L’Oreal, Singapore Airlines, Nestlé, Nissan, Lenovo, Puma, IKEA, Allianz, Domino's, and the list goes on.

Insider One was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world. Loved by customers, recognized by analysts, we are the only vendor recognized as the #1 leader in all the capabilities marketing and customer engagement teams need. Don’t just take our word for it — see for yourself. We consistently outperform and continue our leadership, and the results speak for themselves.

From day one, Insider One’s mission has not only been to build a world-class product company, but also to create one of the most socially progressive technology communities in the world. Through our social responsibility initiatives like 100 Social Responsibility Projects, AI Training for Teachers, Code Academy, SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact on our communities across 30+ countries, driving initiatives in health, education, farming, animal rights, and increasing women’s representation in STEM.

Behind all these achievements is an exceptionally talented, visionary team of overachievers that moves fast and agile, creating cutting-edge products, and focuses on making an impact. If you want to be a part of this journey, just keep reading.

The Opportunity

We are looking for self-motivated, tenacious, and goal-oriented individuals to join our Sales Development team as a Sales Development Representative (SDR). As an SDR, you will be responsible for generating a pipeline of new business opportunities through prospecting into companies and having high-level conversations with C-level executives. This position has advancement potential within the sales organization and we are welcoming all driven individuals who are recent college graduates, or individuals early in their career.

What You Will Do

• Generating a pipeline of leads and business opportunities through prospecting into companies and conducting market research,
• Following up with prospects through inbound and outbound cold calls and emails, 
• Partnering closely with Account Executives to help move along qualified pipeline through the sales cycle,
• Understanding customer needs and requirements,
• Effectively communicating the value propositions across multiple product lines to secure initial meetings with potential new customers,
• Brainstorming with the team on how we can identify key players and generate interest in Insider’s products,
• Always maintaining and expanding the prospect database in our assigned segments.

 

What You Will Need

• you are a new graduate who is highly encouraged or has 1-2 years of sales experience;
• have a Bachelor's Degree in related fields,
• have a fair understanding of the e-commerce market as a plus,
• have the ability to multitask and manage time effectively,
• have excellent oral and written communication skills,
• are a natural around the phone (dialing dozens of numbers a day is a piece of cake for you),
• have a passion for market research, identifying key players, and generating leads,
• have a desire to hustle,
• can adapt quickly in a fast-paced, start-up environment,
• have a fair understanding of Digital Marketing or have experience in a customer-oriented position.

What We Offer

• Be part of a diverse team that’s as global as it gets — where every voice is heard and 50+ nationalities build together.
• Level up with internal trainings covering AI fundamentals, coding, foreign languages, and a wide range of personal development skills.
• Feed your curiosity with access to Spotify, LinkedIn Learning, Blinkist, MasterClass, and CloudGuru.
• Become a Shareowner through our eligibility-based “ESOP” and own a piece of what you build.
• Help build the team you want to work with and enjoy rewarding referral bonuses.
• Opportunities to give back to your community through volunteering and purpose-driven social impact projects.
• From global retreats to team-building activities, expect year-round events that turn into lifelong memories.

We aren't just hiring for a position; we are hiring for a mission — a mission to build a lasting legacy that will set the benchmark for the most progressive tech companies out there. 

To do this, we are looking for exceptional talent to join a community of good-hearted individuals who take high ownership and are relentlessly driven to go the extra mile.

If this sounds like who you are and where you aspire to be, we are excited to meet you.

We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.

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