Matter of Health l CQC RegisteredOperations Manager - Senior | Health and Fitness | Remote
BioCheffing- Clean Meals for Your Health and Biology
Biospan offers BioCheffing across the US, UK, EU and UAE. This is a luxury nutrition service where you get a private chef in your home, organic clean ingredients and nutrition support. We make personalised healthy food for people.
Why we're hiring
We’re scaling. That means more clients to look after, more chefs to schedule, and cash that needs to move cleanly. We’re hiring a hands-on operator to keep the day-to-day tight: customers happy, chefs organised, billing correct, and processes calm.
What you’ll do
Customer and chef ops: handle inbox/WhatsApp, onboarding, de-escalate issues, keep updates crisp
Recruitment flow: source, screen, schedule trials, onboard chefs (and staff)
Billing & finance admin: invoice runs, refunds/credits, weekly reconciliation
Light automations: maintain and create simple n8n/Zapier flows
Compliance admin: NDAs, contractor packs, KYC/IDs, background checks, sales tax management, tidy files
Process building: creating SOP's and improving company-wide processes
You’ll fit if you
Have 5–8 years in operations, including team lead experience
Are confident with Xero/Zoho CRM (or similar)
Have run recruitment and operations pipelines end-to-end
Are comfortable with technology and automations
Communicate clearly, stay calm, and don’t mind getting your hands dirty
Nice to have: health/nutrition, hospitality or staffing background; Looker Studio, Xero, basic SQL/Apps Script.
Location & hours
Remote (Philippines)
Core: 17:00–01:00 PH (UK overlap) + occasional late shift for US spillover
Pay & benefits (USD)
Base: $2500 / month
Perks: 13th-month pay (PH), HMO after probation
How to apply (3 minutes)
Fill our short form (5 questions)
Upload your CV
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