Senior AI Product Manager

We believe it takes great people to create a great product. That’s why our team lives our company values, and we hire based on them, too. Since 2010, Pipedrive has been on a mission to support sales and marketing teams with easy-to-use, powerful tools that make everyday work faster and easier. Today, our cloud-based software is trusted by over 100,000 companies and used in 179 countries. We have grown from a five-person team to a truly international company of over 850+ people, representing more than 50 nationalities, with ten offices distributed across Europe and the US. In 2020, Pipedrive received a majority investment from Vista Equity Partners, a global investment firm that invests exclusively in enterprise software, data and technology-enabled businesses, making Pipedrive the fifth unicorn from Estonia.

We’re looking for a talented Senior AI Product Manager to join our AI team. You will play a key role in advancing Pipedrive’s AI-first vision by discovering, planning and delivering the roadmap for our AI/ML platform. Your mission will be to deliver cross-platform solutions and supporting cross-functional initiatives by enabling faster development of AI-powered features and experiences for our customers—through enhanced developer experience, scalability, cost-efficiency, reliability, and compliance.

If you’re someone with strong user empathy, deep understanding of AI technologies, hands-on experience in AI/ML product development, and a collaborative mindset—who thrives on data-driven decision-making and is eager to learn about customer needs to build innovative, scalable solutions—we’d love to meet you!

Your new adventure:

• Develop, own, and execute the AI/ML platform roadmap and strategy, ensuring alignment with company goals and vision by collaborating closely with leadership and cross-functional stakeholders
• Stay at the forefront of emerging AI and ML trends, tools, and technologies, assessing their potential application and competitive impact to proactively shape product strategy and innovation
• Partner closely with data teams to define, implement, and continuously refine the data strategy—ensuring high-quality data availability, accessibility, governance, and compliance to power robust AI models
• Maintain a customer-obsessed mindset by continuously learning about user needs, empathising with and advocating for customers, mastering data usage, and staying updated on competitor landscapes
• Monitor product performance - Set and track product performance metrics to identify areas for improvement and make data-driven decisions
• Manage the product backlog - Ensure that it is prioritized effectively and that the team is working on the most valuable parts at any given time
• Oversee and steer the product development process, ensuring compliance with budget, scope, and project timelines
• Identify and manage product risks such as technical dependencies, resource constraints, and market shifts, and work with the team to mitigate these risks
• Collaborate in a cross-functional team with product designers, software engineers, data analysts, data scientists, ML engineers, researchers, marketing, compliance and customer-facing teams to deliver optimal solutions for customers
• Communicate with internal stakeholders including other product, data, sales, marketing, compliance, and customer support teams to ensure that everyone is aligned on the product vision, roadmap, and priorities.
• Mentor other product managers, helping them to develop their skills and product expertise
• Experiment, innovate and seek new ways to bring us closer to our goals
• Engage with and learn from top talents in the industry

Does this sound like you?

• 3+ years of experience as a product manager or in another similar position in a technology driven field with direct exposure to AI product development
• Have extensive understanding of artificial intelligence, machine learning, and related technologies
• Thrives on challenge, constantly seeking opportunities to push boundaries, disrupt conventions, and deliver exceptional results
• Strong inclination towards experimentation and innovation, leveraging lean principles to test hypotheses and iterate rapidly
• Experience in generative research (interviews, data analysis) to uncover customer needs, product usage, and market trends
• The ability to work with bigger problem spaces and break them down into smaller well-defined problems and actionable steps
• Proven experience with effectively aligning and managing a roadmap, limiting the dependencies with other teams
• Great communication skills for effective collaboration, including active listening and providing relevant feedback
• The ability to set reasonable, relevant and measurable goals
• Strong planning and organizational skills, including experience working closely with cross-functional teams
• The ability to build strong relationships with the team to deliver results
• Proactive, independent decision-making skills
• Fluency in English

Why Pipedrive?

• People-first culture - Be part of a team that values authenticity, champions collaboration, and supports each other—no egos, just teamwork. Work alongside top talent from around the world in an inclusive space where different perspectives fuel our best ideas. Everyone is welcome
• Unlock potential - Push boundaries, take ownership, and experiment with the latest technologies as we enhance our AI First Vision. We empower bold ideas that drive real change
• We’ve got you - Your well-being matters. Enjoy flexible hours, wellness perks and SWAG. Think performance-based bonuses, 28 paid leave days, well-being days, compassionate leave, and even pawternal leave—because we take care of ourselves and our people
• Grow with us - Whether through mentorship, coaching, or internal mobility, we invest in helping you unlock your potential. Open, honest feedback and clear communication are at our core. We grow together through trust and accountability
• Packed with purpose - Help 100,000+ small and medium-sized businesses grow and succeed while doing meaningful, customer-driven work

Pipedrive is an equal opportunity employer. We encourage diversity in the workplace regardless of age, gender, race, religion, disability, sexual orientation, gender identity or veteran status.

Based on this role’s access to certain data, Pipedrive may conduct a pre-employment background investigation in conjunction with your application for employment with our company. Data from such investigations will be handled in accordance with Pipedrive’s Privacy Policy for Recruitment.

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We’re looking for an experienced Senior AI Product Manager, for the AI team, to accelerate delivery and amplify customer value in our Platform department.

If this is something for you, send us your resume (in English) or a link to your LinkedIn profile and please add why we should pay extra attention to your application.