Quality Manager

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Join our Growing campus in Holland, MI

Quality Manager: People & Process manager with 5 years of quality experience and BS Degree in Engineering or Science

You will lead end-to-end manufacturing and fabrication of water filtration equipment, including laser and saw cutting, welding, painting, and final assembly. Partner closely with the Sr. Quality Manager and Holland Operations Director, collaborating across the Holland team to drive quality excellence and achieve key business objectives.

The Quality Manager is accountable to support the quality needs of the Holland campus operations. This is an on-site position. Typical hours would be 7:30 to 4:30.

This is a fully on-site position based at the Holland, MI campus. Standard working hours are 7:30 a.m. to 4:30 p.m.

Responsibilities: Two direct Reports

• Data & Reporting: Collect, analyze, and report Customer DPD (Defects per Delivery), Supplier PPM (Parts per Million), COPQ (Cost of Poor Quality), & NCRs (Non-Conformance Reports)

• Team: Lead and manage a team using the MDI (Manage for Daily Improvement) process, providing guidance, feedback, and support

• Root Cause Analysis: Champion the 8-Step problem solving process

• Customer Focus: Understand customer needs and incorporate feedback into processes

• Non-Conformance Reporting: Manage the NCR process

• Supplier Management: Monitor supplier performance and lead root cause analysis

• Drawing Improvement: Partner with Engineering to track and resolve drawing improvements (ECMs)

• Quality System: Design and implement quality procedures and standards

• ISO 9001: Manage and lead ISO 9001 audits, and other certifying registrars

• Documentation: Maintain Quality records, reports, and procedures

• Quality Checks: Implement any relevant Quality checks and measures (PPAP, etc.)

• Quality RMAs: Manage Quality customer returns

• Continuous Improvement: Lead initiatives to improve Quality

• Culture: Exemplify behaviors to be inspired to innovate, empowered to lead, and accountable to deliver

• Other duties as assigned

High Impact Behaviors:

• Servant-Leadership personality required

• Ability to hear and listen required

• Ability to focus on strategic initiatives while managing tactical issues required

• Ability to clearly communicate in various working relationships required

• Ability to problem solve, develop, and effectively implement RCCA required

• Ability to read and comprehend blueprints with GD&T experience required

• Quality inspection and auditing experience required

• Ability to create/revise Quality documentation to ISO 9001 standards required

• Ability to travel required

Qualifications:

• BS Degree in Engineering or Science field required

• ISO 9001 or equivalent experience required

• 5+ years of Quality Manufacturing experience required

• 5+ years of Quality Management experience preferred

• Certifications an advantage including Certified Quality Auditor, Quality Engineer, and/or Six Sigma Green Belt

Xylem does not provide visa sponsorship for this position

The estimated salary range for this position is $90,000 to $130,000 plus bonus. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range.  At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

#LI-JRT05

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment. 

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation