QualysoftMiddleware Support Analyst
Founded in 1999 in Vienna, the Qualysoft Group is a manufacturer-independent IT consulting and services company, which successfully provides support for its international customers with the aim of boosting their competitiveness and economic efficiency through innovative IT solutions.
Its focus is on financial services providers, telecommunications companies, the automotive industry and energy service providers. Over 400 employees in 6 subsidiaries work together to ensure state of the art solutions for our clients.
We are looking for new colleagues in Qualysoft teams for diverse projects providing continuous learning opportunities. Our common goal is to provide honesty, development and a stable background while getting to know the latest technologies. We are waiting for your application for the position below!
Tasks:
- Operate and maintain application/web servers (IIS, Apache, Tomcat, WebSphere) and messaging platforms (IBM MQ) in line with SLA requirements
- Deploy configuration changes, manage runtime parameters, and maintain version-controlled artifacts
- Handle TLS/certificate lifecycle management (installation, renewal, validation, bindings, cipher configuration)
- Monitor system health (JVM, GC, thread pools, MQ queues, logs) and respond to alerts and incidents
- Apply patches, fix packs, and updates during controlled change windows with proper validation and rollback
- Collaborate with network and security teams on load balancing, WAF, DNS, and routing configurations
- Support deployments, go-lives, and release activities (including blue/green scenarios)
- Maintain documentation (runbooks, SOPs, knowledge base) and ensure accurate CMDB data
- Participate in troubleshooting, performance tuning, and DR testing activities
Requirements:
- Hands-on experience with IIS, Apache, Tomcat, WebSphere, IBM MQ or similar middleware platforms
- Strong understanding of TLS/certificates (keystore/truststore, cipher suites, HSTS)
- Knowledge of reverse proxies, URL routing, load balancers, and WAF integrations
- Ability to analyse logs and troubleshoot middleware-related issues
- Basic understanding of performance tuning (JVM, connection pools, MQ flows)
- Familiarity with monitoring, SIEM, and telemetry tools
- Experience with deployment processes, change management, and configuration versioning
- Understanding of security principles, service accounts, and system hardening
- Basic scripting skills (PowerShell, Bash, or Python) are a plus
Why we think you will love working here:
With us you count as a person, our doors are always open.
We live the Qualysoft Team Spirit and stand for transparency!
Fresh wind and new ideas are welcome, because standstill is a foreign word at Qualysoft.