About the Role

We’re looking for an English & Communication Coach to help Wing’s virtual assistants and staff elevate their communication effectiveness — ensuring clarity, tone alignment, and professionalism in both written and spoken English. This role focuses on email and voice communication coaching, expectation-setting with clients, and the establishment of a structured ESL upskilling program to raise overall communication standards across the organization.

PHP 35,000 - 50,000 per-month-salary

Qualifications

- At least 3 years of experience in communication coaching, ESL instruction, or language training — ideally in a corporate, BPO, or remote environment.

- Excellent command of spoken and written English, with a strong grasp of tone, clarity, and professional correspondence.

- Experience coaching individuals on client communication, email writing, and expectation-setting techniques.

- Strong facilitation and feedback skills with the ability to coach across different skill levels.

- Highly organized, proactive, and comfortable managing multiple learners or cohorts.

Preferred Skills

- Familiarity with CRM configuration, workflow automation, or project management systems.

- Knowledge of adult learning principles, LMS tools, and competency frameworks.

- Strong analytical mindset for assessing trainee performance and learning trends.

Department: Learning & Development

📍 Work Setup: Remote / Hybrid

💰 Compensation: PHP 35,000–50,000/month (based on experience and performance)