RazorpayManager Business Partner
Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision — to simplify payments for Indian businesses — we’ve since grown into a fintech powerhouse driving India’s digital payment revolution.
Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow.
From seamless checkouts to payroll automation, across India, Singapore, and Malaysia, we’ve been engineering a fintech ecosystem that’s redefining how money moves across Asia — and we’re just getting started.
Today, that ecosystem supports everyone from early-stage startups to some of India’s largest enterprises, enabling them to accept, process, and disburse payments at scale while expanding into new ways of managing money more efficiently.
Our scale speaks volumes: Razorpay processes $180+ billion in annualized transactions, powering leading businesses like Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, Swiggy, Lenskart, Mirae Asset Capital markets, Indian Oil, National Pension Scheme — and over 100 of India’s unicorns. With strong roots in India and growing operations in Southeast Asia, we are shaping the next chapter of financial technology across the region.
We are backed by global investors including GIC, Peak XV Partners (formerly Sequoia Capital India & SEA), Tiger Global, Ribbit Capital, Matrix Partners, MasterCard, and Salesforce Ventures, having raised over $740 million to date. Strategic acquisitions — including Ezetap (POS and offline payments), Curlec (Malaysia expansion), BillMe (digital invoicing), and POP (rewards-first UPI) — along with earlier moves in fraud prevention, payroll, and lending, have further strengthened our platform and widened our footprint across Asia.
But what truly sets Razorpay apart is our culture. At Razorpay, ownership is our oxygen — you own what you build, with no micromanagement or red tape, just the runway to make your ideas fly. Learning is a lifestyle — if you’re curious, you’ll feel at home here. People > Pedigree — we hire for attitude, hustle, and hunger more than degrees. Transparency thrives over titles — this is where interns question CXOs and CXOs say “thank you.” Guided by our values of Customer First, Autonomy & Ownership, Agility with Integrity, Transparency, Challenging the status quo and a strong belief that Razorpay grows with Razors, you’ll be part of a 3000+ strong team building not just products, but the financial infrastructure of the future.
The Role:
As Manager Business Partner,
- You are the custodian for the implementation of People Strategy for your business units.
- You own end-to-end People Operations function within your business units (with support roles in Talent Acquisition and Development).
- You are also the owner of the core PeopleOps processes that you are responsible for
Roles and Responsibilities:
- Business Acumen: You must maintain an understanding of the organization’s vision, mission, values, and goals. The expectation is to Understand RZP business, and products. Have an in-depth understanding of your own Business function that you support.
- Excellent stakeholder management: You must work closely with Functional and Sub-Functional Heads to enable business outcomes from an HR Standpoint by Identifying Opportunities for HR Interventions, Post identification aligning businesses to work together, and driving them for successful outcomes.
- Result Orientation & Problem Solving: With support, you must adopt a solution-oriented approach to solve problems smartly. Lead with creative, effective, practical, and spontaneous actions or solutions faced at work. With direction, able to debug and root cause issues. You are expected to be agile and display ownership and commitment to tasks. Must have a result-oriented approach to situations and move swiftly from thoughts to action. Have a fair understanding of quality work vs timely delivery of results.
- Own 3P’s: Have a deep understanding of HR processes and activities both in general and in the cultural context. Drive the Agenda of 3P`s - Policy, Process, and Practices in alignment with Business with the mindset of improving efficiency.
- Partner in Talent sourcing to help build org: Helping Business Find Culture Fit Candidates. Coaching, Guiding Interviewers, Stakeholders for alignment.
- Drive Change management: Establish an understanding of the short- and long-term goals of planned organizational changes. Assess the HR implications of planned organizational changes.
- Employee Engagement & Retention: Regular Pulse Check of Employees through Connects. Be on the ground with employees to understand their pain points and areas of improvement. Analyze past attrition trends and prepare retention strategies for respective units, functions, and departments. Tracking and Publishing Weekly Reporters - Attrition, Emp Connect, Emp Grievance. Drive the engagement survey and action planning for respective business units.
- Drive Performance: Partner to develop a performance management system that aligns individual performance objectives with organizational strategic goals. Partner to create a timeline for the execution of performance management evaluations. Coach managers in how to set goals and expectations with employees. Responsible for timely and quality completion of reviews with follow-ups and ensuring effective calibration to raise the bar and open communication between manager and employee. Develops and uses collaborative relationships to facilitate the accomplishment of work goals.
Mandatory Qualifications:
- 4-6 years of proven HRBP experience in a fast-paced/startup environment
- Managed an HC Size of 200-400 Folks
- You are Gritty and a Hustler: strong on execution, high creativity, and an ownership mindset to solving employee challenges and issues
- Meaningful relationships are your thing. You excel at making a connection with those around you
- You are told that your proactiveness and flexible style are what makes you a great partner and collaborator
- You are an Excellent Communicator- A clear, approachable, and friendly communication style, both written & verbal, and the willingness to tailor your message to different audiences
- Experience with core HR domains, including Org Design, Performance Management, labor laws, Change Management & Implementing HR Policies & Processes.
- Strong Analytical, Logical, and Numerical Aptitude
Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe.