Operations Coordinator
The Operations Coordinator will be responsible for liaison between management and team members, developing staffing solutions, providing operational coverage, and supporting HR.
The Boring Company was founded to solve the problem of soul-destroying traffic by creating an underground network of tunnels.
Responsibilities
- Liaison between management and team members in communicating matters related to scheduling, training, coordination, and overall operational polices and expectations
- Develop complete staffing solutions not limited to organizing work shift schedules, developing sustainable staffing strategies, collaborating with staffing partners to fulfill staffing needs, and quickly reporting on staffing challenges
- Provide operational coverage and troubleshooting support for Vegas Loop employees as needed
- Partner with HR in supporting and managing New Hire onboarding and training
- Facilitate the Vegas Loop recruiting process including resume screening and scheduling interviews processes
- Create and develop evolving iterations of Vegas Loop training and operational procedures
- Create and present comprehensive reports for upper management
- Exhibit strong attention to detail, ability to adapt to daily schedules and routines, and a focus on efficiency without sacrificing quality
- Operate vehicles in the Vegas Loop to transport passengers
- Provide outstanding customer service to Vegas Loop employees and passengers
Basic Qualifications
- Bachelor’s Degree
- 2+ years of administrative experience in an office setting (internship experience counts)
- Hospitality or customer service experience
- Proficiency with Microsoft Excel/Google Sheets or equivalent
Preferred Skills and Experience
- 5+ years of experience with Microsoft Office applications and project management software tools
- 2+ years of leadership experience (Team Lead, Shift Lead, Shift Manager)
- Experience supporting a high-level team in a fast-paced, start-up environment
- HR experience
- Several years of professional experience and strong computer literacy
- Ability to participate in developing project scope, managing project schedules, and following up with stakeholders appropriately
- Superior organizational skills including excellent written and verbal communication
- Initiative in resolving problems and an independent worker, with enthusiasm and an energetic approach to work
- Proven experience managing multiple projects simultaneously and autonomously
Additional Requirements
- Position may require extended hours and weekend coverage.
Culture
We're a team of dedicated, smart, and scrappy people.
Benefits
We offer employer-paid medical, dental, and vision coverage, a 401(k) plan, paid holidays, paid vacation, and a competitive amount of equity for all permanent employees.