Account Manager - Mid Market

Title: Account Manager - Mid Market Location: Austin, Texas

The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!

Your Impact

• Develop SolarWinds business opportunities within a specific region to meet revenue targets.• Respond efficiently to customer inquiries and provide network management solutions.• Conduct outbound calling, email communication, and channel coordination.• Manage the sales pipeline through its entire cycle.• Execute prospecting, lead generation, and sales activities for SolarWinds products, with a focus on full-stack Observability (on-prem and SaaS), as well as the database portfolio.• Engage with IT decision-makers across various enterprises and locations.• Use a consultative approach for warm calls and manage warm leads for product evaluations and trials.• Partner with sales engineering to conduct online product demonstrations.• Identify cross-sell and up-sell opportunities and maintain customer relationships.• Identify renewal, new business, channel partnership, and local market opportunities.• Provide superior customer service during the evaluation process, create quotes, coordinate with channel partners, and close sales.• Maintain accurate customer records and activity reports within Salesforce.• Meet or exceed quarterly sales quotas.

Responsibilities

• Proven experience in sales, preferably within the IT or software solutions industry.• Strong understanding of network management, infrastructure monitoring and database portfolio products.• Excellent communication and interpersonal skills.• Ability to engage with IT decision-makers and provide consultative sales support.• Experience with Salesforce or similar CRM tools.• Track record of meeting or exceeding sales quotas.• Strong organizational and pipeline management skills.• Ability to work independently and as part of a team.