Lead Technical Program Manager

About Us

At Cloudflare, we are on a mission to help build a better Internet.

Lead Technical Program Manager, FinTech - Engineering PMO

Cloudflare has embarked on a transformation of our entire quote to cash process.

This job involves managing multiple stakeholders and accommodating teams dispersed across multiple time zones.

The ideal candidate is process driven but remains flexible and iterative, someone who loves to tackle new challenges, really enjoys bringing people together as a team, and driving them towards success.

**This position can be based in Austin, Denver, Atlanta, or Washington D.C..

Major areas of responsibilities

• Work horizontally.
• Span timescales.
• Understand technical requirements of products in the Quote to Cash lifecycle
• Effectively balance risk and achieve business objectives
• Obtain clear requirements, plans, and decisions to proactively tackle critical gaps and mitigate risk
• Drive creation and roll out of scalable processes to meet product and engineering team goals
• Set up regular feedback cycles and ensure buy-in from contributors on program plan & roadmap
• Provide regular status updates to stakeholders and senior management
• Coach and mentor team members to effectively cover areas that need attention

Desirable skills and knowledge

• BS+ in Computer Science, Information Technology, Information Security or related field or equivalent experience
• 10+ years experience in technical program management and a desire for continuous improvement
• Demonstrated success delivering technology solutions in the Billing space
• Knowledge of best practices for in fintech, financial reporting, compliance or other similar domain at a Saas company
• Proven track record on creating realistic project plans, managing dependencies, and overseeing execution to meet commitments and deliver with predictability
• Excellent oral and written communication, proven track record of effective communication at various levels including executive level
• Experience working with multiple time zones and multiple cross functional teams
• Strong competency with Confluence, JIRA (admin-level experience strongly preferred), and various development methodologies (Agile, Waterfall, Kaizen, Scrum, etc)
• Servant leader who has successfully gained authority with peers by demonstrating empathy, providing support and motivating others
• Comfortable managing tight deadlines, changing priorities, and ambiguity.

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company.

Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver.

Sound like something you’d like to be a part of? We’d love to hear from you!