Revenue Operations Manager

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

About Instacart

Instacart is transforming the grocery shopping experience and making fresh food more accessible to everyone. As a key player in the digital retail space, our Instacart Ads platform is designed to drive significant value for our partners while enhancing the shopping experience for our customers.

Role Summary

We are hiring a Revenue Operations Manager who will support team leadership in building, maintaining, and iterating on a comprehensive end-to-end sales management process in order to improve business efficiency and revenue outcomes. It includes being a trusted partner to sales supporting their efforts to achieve business objectives while consistently driving growth in key strategic areas. The role is highly cross-functional with engagement between sales leadership, marketing, product, finance, and strategy.

About the Team

The Revenue Operations team is a critical function of the Sales Capabilities & Strategy organization, whose overall mission is to empower Sales, cross functional teams, and advertisers by leveraging technology, data, and strategic insights to achieve operational efficiency and revenue growth.

About the Job

• Optimizing sales and operational efficiency through continuous process improvement
• Align and transform data from external sources to match internal structures and naming conventions, ensuring seamless reconciliation
• Maintain process workflows and deliver valuable and timely reporting to all levels of sales leadership
• Develop and implement data-driven tools and systems to drive operational execution and improve revenue performance. This includes dashboards, reports, and analytics platforms to monitor KPIs and track progress against goals
• Supporting sales teams with planning and operational tasks
• Monitor sales pipeline and analyze data related to sales performance and other key sales indicators
• Developing reports utilizing database reporting tools, working to standardize input and output fields across different databases or data sources
• Serve as a liaison between Sales, Strategic Finance, Billing, and other XFN teams

About You

Minimum Qualifications:

• Bachelor’s degree in Economics, Finance, Marketing, Accounting, or related field
• 5 years of experience in advertising, agency, sales operations or similar function
• Demonstrated cross-functional influence, and a track record of leveraging data for business impact.
• Demonstrated proficiency with data analytics tools (e.g., SQL, Python, R) and BI tools (e.g., Tableau, Mode)
• Ability to deep dive into data, identify and quantify opportunities, and design creative and sustainable solutions.
• Polished communication skills
• Ability to identify and develop business cases for strategic growth opportunities and operational improvements.
• A self-starter with the ability to quickly respond to problems independently and operate in a fast paced environment

Preferred Qualifications

• Working knowledge of Salesforce system

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.

Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.

For US based candidates, the base pay ranges for a successful candidate are listed below.

CA, NY, CT, NJ

$122,000—$135,000 USD

WA

$117,000—$130,000 USD

OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI

$112,000—$124,000 USD

All other states

$101,000—$112,000 USD