About the Team

The Marketing Technology team is responsible for delivering best-in-class tools, data, and processes so teams at DoorDash can effectively acquire new customers, drive retention, and grow new business lines across all our audiences, including Consumers, Dashers, and Merchants. Our mission is to ensure teams can deliver personalized, engaging, and relevant content across all our owned and paid channels. We drive the Marketing Technology vision and strategy, partnering closely with Product, Engineering, Data Science, and Analytics teams to translate Marketing’s technology needs into measurable business outcomes.

About the Role

We’re looking for someone with experience in technical marketing operations or marketing analytics to help manage and improve our marketing technology stack. This role supports our ability to deliver personalized campaigns across owned channels like email, push, SMS, and web, ensuring our platforms are fully integrated, reliable, and easy to use.

In this role, you'll solve complex technical puzzles that directly impact business growth, develop and implement strategies to ensure seamless platform integration, and work closely with our Data Engineering and Analytics teams to unlock new and improved segmentation and personalization capabilities. As the connection point between marketing strategy and technical execution, you'll serve as a key advisor to marketing teams, providing technical guidance to help Marketing teams transform campaign strategy into execution. This position offers a unique blend of technical challenge and business impact, and your work will directly influence customer engagement and business growth.

The role reports to the Senior Manager, Marketing Platforms within our Growth Marketing organization.

You’re excited about this opportunity because you will…

• You’ll manage day-to-day MarTech platform operations (configuration, permissions, data feeds, integrations) and continually assess how to leverage new features and capabilities across our tools.
• Partner with Product, Engineering, Data Science, and Analytics teams to identify opportunities and implement solutions that will improve the customer experience, drive operational efficiency, and support growth initiatives across multiple lines of business.
• You enjoy problem-solving in real-time, using your expertise and technical skills to identify creative solutions to data or integration challenges between our 1P and 3P tools.
• Work with Lifecycle Marketing Managers and Campaign Operations to build and launch complex customer journeys. You’ll help set up targeting rules, event-triggered messages, and multi-step workflows in our marketing automation platform.
• Serve as a MarTech expert within the Growth Marketing team, working with Platform Leads to develop, prioritize, and manage Product & Engineering requests. Act as a strategic advisor to senior leadership on topics related to our marketing platforms, providing insights and recommendations to support evolving goals and business needs.
• Drive MarTech adoption and best practices: improving internal tools, processes, and safeguards to ensure our customers consistently receive personalized, relevant, and high-quality content from DoorDash.

We’re excited about you because…

• You have 5+ years of experience in a marketing technology, marketing operations, marketing analyst, or similar role, with a deep understanding of Marketing Technology, You’re familiar with how campaigns are built and delivered across channels (email, push, SMS, etc.) and have seen what it takes behind the scenes to make them successful.
• You have extensive experience working with enterprise-level CRM and Marketing Automation Platforms and a strong technical understanding of how those platforms work and integrate with additional internal and third-party tools, including the relevant data concepts (APIs, JSON, ETLs, etc).
• You have strong quantitative, analytical, and problem-solving skills and hands-on experience working with SQL and BI tools (e.g. Snowflake, Databricks, Sigma, etc). You can write queries to extract and analyze user data (e.g., find all users who took a specific action, or verify how many users qualify for a segment). You can use this ability to support marketing use cases and troubleshoot issues.
• You are solutions-oriented, proactive, adaptable, and have a proven track record of managing and delivering technical projects.
• You thrive in high-impact, fast-paced, cross-functional environments and consistently drive impactful business outcomes while prioritizing customer experience in decision-making.
• You have an outstanding ability to think creatively and enjoy working on complex problems. You can effectively manage risks and devise alternatives when faced with roadblocks.
• You excel at navigating ambiguity and collaborating with cross-functional stakeholders to deeply understand and solve business challenges, synthesizing complex ideas into actionable recommendations.
• You are a strategic negotiator with cross-functional partners and have a proven track record in being able to influence without authority.
• You have excellent verbal and written communication skills and are confident in presenting technical concepts clearly and concisely to technical and non-technical stakeholders.
• You have strong interpersonal skills and can work with team members at all business levels across organizational boundaries and matrixed reporting structures.

We expect this position to be filled by 6/14/25

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Compensation

The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act) (for salaried roles: flexible vacation, plus 80 hours of paid sick time per year; for hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week), 16 weeks of paid parental leave, a wellness benefit, and a commuter benefit match.

Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

The base pay for this position ranges from our lowest geographical market up to our highest geographical market within the United States.

$108,800—$160,000 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.