Manager of Specialist Solutions Architecture, Payments

Lead and mentor a team of Payments Specialist Solutions Architects, requiring 4+ years of leadership experience and 8+ years of experience in the payments ecosystem.

About Stripe

Stripe is a financial infrastructure platform for businesses.

About The Team

Specialist Solutions Architects (SSA) are domain experts aligned to specific Stripe solutions and customer buying centers.

At Stripe, managers grow teams and inspire them to do outstanding work.

What You’ll Do

Lead, mentor, and grow a high-performing team of Payments Specialist Solutions Architects, fostering a culture of excellence, curiosity, and a relentless focus on the user.
Attract, recruit, and retain top talent with deep payments industry expertise, building a diverse and impactful team.
Develop and implement metrics-driven processes to assess team performance and proactively identify opportunities for improvement.
Act as a coach and technical escalation point, guiding your team through complex customer evaluations and competitive situations.
Partner with sales leadership to strategize and execute on initiatives to drive and close high-value, complex opportunities related to Stripe's Payments solutions.
Serve as a key advisor representing SA org point of view with the Payments Product leadership, sharing technical insights and market trends to influence business decisions.
Build strong relationships with Product and Engineering teams to channel the "voice of the user," helping shape the strategic roadmap for Stripe's Payments products.
Develop and scale enablement programs to empower the broader Solutions Architecture and GTM organization on Stripe’s Payments offerings.
Continuously monitor industry trends in the payments space—from authorization optimization and fraud prevention to point-of-sale innovation—and translate insights into impactful user engagement strategies.
Serve as a company ambassador and payments expert at industry events, conferences, and in strategic customer meetings.
Travel approximately 25% of the time to build meaningful relationships with customers and foster internal collaboration.

Minimum Requirements

Leadership Experience: 4+ years of demonstrated success leading and scaling high-performing Solutions Architecture, pre-sales, or other technical customer-facing teams.
Domain Expertise: 8+ years of experience in a technical, customer-facing role (e.g., Solutions Architect, Technical Consultant) with deep, hands-on expertise in the payments ecosystem.
Deep Payments Knowledge: A strong understanding of the entire payment lifecycle.
Technical Acumen: Strong technical background with a solid understanding of APIs, distributed systems, and modern software development practices.
Strategic & Commercial Mindset: A proven track record of partnering with sales teams to navigate complex sales cycles and drive revenue growth in a B2B technology environment.
Excellent Communication: Outstanding written and verbal communication skills, with the ability to articulate complex technical and financial concepts to diverse audiences, from engineers to C-level executives.
Customer Focus: A passion for customer success and a dedication to championing the voice of the customer to influence product direction.
Bachelor's degree or equivalent
Willingness to travel approximately 25% of the time to engage with customers and collaborate with internal teams.

What You’ll Do

Lead, mentor, and grow a high-performing team of Payments Specialist Solutions Architects, fostering a culture of excellence, curiosity, and a relentless focus on the user.

Attract, recruit, and retain top talent with deep payments industry expertise, building a diverse and impactful team.

Develop and implement metrics-driven processes to assess team performance and proactively identify opportunities for improvement.

Act as a coach and technical escalation point, guiding your team through complex customer evaluations and competitive situations.

Partner with sales leadership to strategize and execute on initiatives to drive and close high-value, complex opportunities related to Stripe's Payments solutions.

Serve as a key advisor representing SA org point of view with the Payments Product leadership, sharing technical insights and market trends to influence business decisions.

Build strong relationships with Product and Engineering teams to channel the "voice of the user," helping shape the strategic roadmap for Stripe's Payments products.

Develop and scale enablement programs to empower the broader Solutions Architecture and GTM organization on Stripe’s Payments offerings.

Continuously monitor industry trends in the payments space—from authorization optimization and fraud prevention to point-of-sale innovation—and translate insights into impactful user engagement strategies.

Serve as a company ambassador and payments expert at industry events, conferences, and in strategic customer meetings.

Travel approximately 25% of the time to build meaningful relationships with customers and foster internal collaboration.

Minimum Requirements

Leadership Experience: 4+ years of demonstrated success leading and scaling high-performing Solutions Architecture, pre-sales, or other technical customer-facing teams.

Domain Expertise: 8+ years of experience in a technical, customer-facing role (e.g., Solutions Architect, Technical Consultant) with deep, hands-on expertise in the payments ecosystem.

Deep Payments Knowledge: A strong understanding of the entire payment lifecycle.

Technical Acumen: Strong technical background with a solid understanding of APIs, distributed systems, and modern software development practices.

Strategic & Commercial Mindset: A proven track record of partnering with sales teams to navigate complex sales cycles and drive revenue growth in a B2B technology environment.

Excellent Communication: Outstanding written and verbal communication skills, with the ability to articulate complex technical and financial concepts to diverse audiences, from engineers to C-level executives.

Customer Focus: A passion for customer success and a dedication to championing the voice of the customer to influence product direction.

Bachelor's degree or equivalent

Willingness to travel approximately 25% of the time to engage with customers and collaborate with internal teams.

Manager of Specialist Solutions Architecture, Payments

Lead and mentor a team of Payments Specialist Solutions Architects, requiring 4+ years of leadership experience and 8+ years of experience in the payments ecosystem.

About Stripe

Stripe is a financial infrastructure platform for businesses.

About The Team

Specialist Solutions Architects (SSA) are domain experts aligned to specific Stripe solutions and customer buying centers.

At Stripe, managers grow teams and inspire them to do outstanding work.

What You’ll Do

Lead, mentor, and grow a high-performing team of Payments Specialist Solutions Architects, fostering a culture of excellence, curiosity, and a relentless focus on the user.
Attract, recruit, and retain top talent with deep payments industry expertise, building a diverse and impactful team.
Develop and implement metrics-driven processes to assess team performance and proactively identify opportunities for improvement.
Act as a coach and technical escalation point, guiding your team through complex customer evaluations and competitive situations.
Partner with sales leadership to strategize and execute on initiatives to drive and close high-value, complex opportunities related to Stripe's Payments solutions.
Serve as a key advisor representing SA org point of view with the Payments Product leadership, sharing technical insights and market trends to influence business decisions.
Build strong relationships with Product and Engineering teams to channel the "voice of the user," helping shape the strategic roadmap for Stripe's Payments products.
Develop and scale enablement programs to empower the broader Solutions Architecture and GTM organization on Stripe’s Payments offerings.
Continuously monitor industry trends in the payments space—from authorization optimization and fraud prevention to point-of-sale innovation—and translate insights into impactful user engagement strategies.
Serve as a company ambassador and payments expert at industry events, conferences, and in strategic customer meetings.
Travel approximately 25% of the time to build meaningful relationships with customers and foster internal collaboration.

Minimum Requirements

Leadership Experience: 4+ years of demonstrated success leading and scaling high-performing Solutions Architecture, pre-sales, or other technical customer-facing teams.
Domain Expertise: 8+ years of experience in a technical, customer-facing role (e.g., Solutions Architect, Technical Consultant) with deep, hands-on expertise in the payments ecosystem.
Deep Payments Knowledge: A strong understanding of the entire payment lifecycle.
Technical Acumen: Strong technical background with a solid understanding of APIs, distributed systems, and modern software development practices.
Strategic & Commercial Mindset: A proven track record of partnering with sales teams to navigate complex sales cycles and drive revenue growth in a B2B technology environment.
Excellent Communication: Outstanding written and verbal communication skills, with the ability to articulate complex technical and financial concepts to diverse audiences, from engineers to C-level executives.
Customer Focus: A passion for customer success and a dedication to championing the voice of the customer to influence product direction.
Bachelor's degree or equivalent
Willingness to travel approximately 25% of the time to engage with customers and collaborate with internal teams.