Account Manager / VIP Client Relations (Turkish market)

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.

Responsibilities

• Originate a portfolio of VIP clients (including both institutional clients and high net-worth individuals).
• Deepen client relationships, understand their needs, identify and socialize requirements. 
• Scope to identify and drive the enhancement and offering of the VIP team.
• Contribute to the refinement of customer service and team management processes.
• Regional analysis and strategy formulation: Collaborate with local teams in order to better understand and identify potential opportunities in coverage markets.

Requirements

• At least 5-7 years working experience in sales and client services function with international financial background in banking, investments, etc
• Client portfolio including institutional clients, HNW individuals, private bank customers with brokers, or commercial banks, etc
• Coordinating internally with cross-functional teams (e.g. compliance, operations, product) to address client requirements effectively.
• Strong communication, ability to be flexible in a variety of situations, excellent relationship maintenance and sales skills, able to work under pressure.
• Monitoring regulatory changes impacting Turkish markets, and ensuring account activities align with compliance requirements.
• Operate in a self-driven fast paced work environment, and be able to adapt quickly to shifting team requirements.
• Passionate about crypto. Industry experience would be of an advantage.
• Fluency in Turkish and English.

 

Why Binance

• Shape the future with the world’s leading blockchain ecosystem

• Collaborate with world-class talent in a user-centric global organization with a flat structure

• Tackle unique, fast-paced projects with autonomy in an innovative environment

• Thrive in a results-driven workplace with opportunities for career growth and continuous learning

• Competitive salary and company benefits

• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.

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