RockstarAI Deployment Engineer
Rockstar is recruiting for an innovative company that is eliminating the pain of enterprise accounting through powerful integrations, intuitive design, and AI-driven automation. By consolidating processes into a single, easy-to-use platform and automating repetitive tasks, the company frees accounting teams to focus on strategic, high-impact work—achieving more with fewer resources.
The team is led by top engineers and finance professionals from companies like Robinhood, Bolt, EY, Facebook, Twitter, Netflix, Amazon, Google, Airbnb, Rubrik, and more. Together, they are using extensive industry experience to transform the way businesses manage their finances.
The company is backed by leading Silicon Valley investors, having raised the largest seed round in its category, with support from top-tier VCs such as Kleiner Perkins and Audacious Ventures. This funding has allowed for the launch of a fully operational product and the onboarding of several major customers.
Your Role:
- Collaborate with account executives to manage complex deal cycles involving multiple stakeholders.
- Oversee and execute technical proof-of-concept (POC) processes.
- Tune prompts and models to enable the right AI performance for clients.
- Build out custom modules to enable customers to go live successfully.
- Design and present tailored demos based on customer and business needs.
- Develop implementation scoping document for each customer that launches.
- Build integrations to different transaction systems like revenue, billing, account payable etc.
- Conduct customer-facing activities such as technical discovery calls.
- Partner with product and engineering teams to deliver on customer requests and advocate for customer needs.
- Troubleshoot, debug, fix, and upgrade software to ensure reliable and robust performance in production environments.
- Provide ongoing technical support and maintenance for deployed solutions.
Your Qualifications:
- 2+ years experience in forward deploy engineering, sales engineering, implementation engineering or solution engineering.
- Bachelor’s degree in any engineering discipline. Computer science is preferred but not mandatory.
- Strong verbal and written communication skills. The candidate should be comfortable interfacing with customers. This is very important for this role.
- Proactive and highly motivated.
- Can handle the high intensity and fast pace of a startup environment.
- Proficient in languages like Golang, Typescript, Python etc.
- Able to identify customer needs and provide innovative solutions.
- Proven experience collaborating with Account Executives to manage technical sales processes for Enterprise customers.
The company is an equal opportunity employer and does not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.