Senior Solutions Engineer

Darktrace has more than 2,500 employees located globally. Founded by mathematicians and cyber defence experts in 2013, Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber disruption.

For over a decade, Darktrace has pioneered a proactive, AI-native approach to security. Our roots lie deep in innovation. The Darktrace AI Research Centre based in Cambridge, UK, has conducted research establishing new thresholds in cybersecurity, with technology innovations backed by over 200 patents and pending applications.

Today, Darktrace is a global leader in cybersecurity AI, delivering the essential cybersecurity platform to protect organisations today and for an ever-changing future.

What will I be doing:

The Senior Solutions Engineer (SE) role is a dynamic and varied customer-focused technical position. SE's provide technical and cyber defence expertise in pre-sale sales, working together with our Key Account Managers to ensure customer needs are understood and met by Darktrace solutions.

Darktrace is currently expanding its technical team in Italy in order to specifically target onboarding the largest Strategic customers in the country. We are looking for a senior hire who has experience working in pre-sales roles within the cyber security market. You'll be provided with extensive training and support as you further your existing skills in this role.

This is a hybrid role, 2x days per week from our Rome/or Milan office and there is an approximately 20% travel expectation.

As a Senior SE, in our EMEA Strategic team, you will be designing and managing pre-sales Darktrace deployments alongside your sales counterpart. You will develop strong technical relationships with customers and partners and establish yourself as a technical trusted advisor. Additional responsibilities include the following:

• Design and document success criteria and business case materials,
• Support responses to RFIs/RFPs,
• Design deployment plans and architectures for customers alongside the implementation team,
• Stay up-to-date with industry trends and technologies in order to differentiate against competitors and establish opportunities to integrate,

What experience do I need:

We welcome applications from those with experience in a customer cyber role or software sales engineering role with demonstrated success in selling. You will be a confident, polished communicator with a proven ability to build lasting, critical business relationships. Our Senior SEs are able to use their initiative and can adapt to fast paced, challenging sales environments. You will also ideally meet the following requirements:

• Experience selling and ideally implementing security operations and technology in large, complex enterprises in multiple industry verticals, across a wide range of technology platforms useful;
• Strong knowledge of both on-premise and cloud networking,
• Strong knowledge in the cyber security domain strongly preferred,
• Experience and proficiency in public speaking and can hold own in senior-level presentations and discussions,
• Experience defining security strategies, and assisting with driving aligned outcomes,
• Practical experience / understanding of threat actor tactics, techniques and procedures (TTPs),
• Certification: Security+, CISSP, CEH, Pen Testing, Incident Response all useful but not critical,
• A Cloud Security qualification is useful but not critical,
• Degree in STEM field preferred, other analytical studies considered

Benefits we offer:

• 23 days’ holiday + all public holidays, rising to 25 days after 2 years of service,
• Additional day off for your birthday,
• Private medical insurance which covers you, your cohabiting partner and children,
• Life insurance of 4 times your base salary,
• Salary sacrifice pension scheme,
• Enhanced family leave,
• Confidential Employee Assistance Program,
• Cycle to work scheme.