GTM Strategy & Operations

About the team

OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity.

In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business.

About the Role

Our GTM team is uniquely positioned to help customers realize the transformative potential of advanced AI models for their businesses and end users.

This role serves as a trusted advisor to GTM leadership—providing data-driven insights, managing core operating cadences, and leading high-impact projects that influence how we engage with customers and scale our business.

This role is based in our San Francisco or New York City office.

In this role, you'll:

• Drive GTM operating cadences (e.g. forecasting, pipeline review, top accounts review, monthly / quarterly business reviews) and conduct strategic analyses to determine trends and identify opportunities for process and strategy optimization

• Collaborate with GTM leadership and cross-functional stakeholders to develop go-to market strategy and resource plans

• Design and manage territory allocation to optimize sales team performance; Collaborate closely with the GTM leadership to ensure alignment with overall business objectives and provide data-driven recommendations for territory adjustments.

• Lead strategic projects to improve efficiency and effectiveness across the revenue organization.

• Partner closely with technical teams to implement processes systematically.

• Work closely with the data team to ensure data accuracy and availability for revenue-related activities.

You might thrive in this role if you have:

• 7+ years experience in revenue operations or strategy at a high-growth, technology company

• Proficiency in Salesforce.com and data analysis tools (e.g., SQL, Excel)

• Strong analytical skills with a focus on attention to detail

• Experience building territories, comp plans, and setting quotas for GTM teams

• Exceptional project management skills, with experience leading complex, cross-functional initiatives

• Strong communication skills and executive presence

• An understanding of the AI landscape, our applications, and the problems they solve for our customers.

• The ability to thrive in ambiguity and work autonomously

• Exceptional organizational skills

• The ability to operate with high horsepower, be adept at frequent context switching and working on multiple projects at once with expansive ownership, and ruthless prioritization