Workplace Technology Program Manager

Manage workplace technology roadmap, AV systems, and conference room infrastructure. Requires {#experience-years}5+ years{/id} experience and familiarity with Google Meet, Logitech, Q-SYS, and Crestron.

As the Workplace Technology Program Manager, you’ll own the roadmap, implementation, and lifecycle management of technology across our global workplaces. You will lead cross-functional efforts to design, deploy, and sustain top-tier AV systems, digital experience design (DXD), and conference room infrastructure that enable seamless collaboration and support high-quality employee and executive experiences. This is a critical role as we scale and build out new offices - especially our new San Francisco Hub, opening in 2026 - where you’ll ensure our systems are cutting-edge, reliable, and aligned with stakeholder and enterprise requirements.

Program Ownership: Own and evolve the Workplace Technology roadmap across global offices, including AV, DXD, and conference systems.
Office Buildout Strategy: Partner with Workplace, Real Estate Design, IT, and Security to scope, source, and deploy integrated AV systems in new office builds.
System Design & Standards: Define Coinbase’s workplace tech standards and ensure consistency across all sites, while adapting for local needs.
Vendor & Lifecycle Management: Oversee vendor selection, contract negotiation, procurement, installation, and lifecycle planning of all AV-related tools and services.
Cross-Functional Collaboration: Serve as the connective tissue across AV Production, Workplace, IT, Security, Internal Comms, and Exec Admin teams to align technical delivery with experience goals.
Tool Optimization: Manage performance and improvement of conference room tools (Google Meet, Logitech, Q-SYS, Crestron), signage platforms, and event production systems.
Innovation & Future-Proofing: Stay ahead of workplace tech trends to ensure Coinbase remains at the forefront of hybrid collaboration and in-office experience.
Documentation & Visibility: Create clear documentation, dashboards, and knowledge bases to support visibility, maintenance, and troubleshooting.
Budget & Planning: Develop project budgets, track spend, and forecast future investments across tools, licenses, and maintenance.

What we look for in you (ie. job requirements):

5+ years of experience managing workplace technology, AV systems, or IT/AV infrastructure in a corporate or enterprise environment.
Proven success leading office buildouts and scaling AV/digital signage systems across multiple locations.
Deep familiarity with Google Meet, Logitech, Q-SYS, Crestron, and modern digital signage platforms.
Strong program management skills with the ability to drive complex, cross-functional projects from concept to execution.
Confident communicator who can bridge technical and non-technical stakeholders.
Comfortable navigating ambiguity and driving clarity in a fast-paced environment.
Experience creating standards, documentation, and scalable processes across global teams.
Willingness to travel (approximately 20%), domestic and international.

Nice to haves:

AV or workplace tech certifications (CTS, PM certifications, etc.).
Experience supporting executive-level builds or high-stakes collaboration environments.
Familiarity with security, network, and compliance requirements for AV deployments.
Hands-on experience managing hardware lifecycles and tool ecosystems at scale.

Workplace Technology Program Manager

Program Ownership: Own and evolve the Workplace Technology roadmap across global offices, including AV, DXD, and conference systems.
Office Buildout Strategy: Partner with Workplace, Real Estate Design, IT, and Security to scope, source, and deploy integrated AV systems in new office builds.
System Design & Standards: Define Coinbase’s workplace tech standards and ensure consistency across all sites, while adapting for local needs.
Vendor & Lifecycle Management: Oversee vendor selection, contract negotiation, procurement, installation, and lifecycle planning of all AV-related tools and services.
Cross-Functional Collaboration: Serve as the connective tissue across AV Production, Workplace, IT, Security, Internal Comms, and Exec Admin teams to align technical delivery with experience goals.
Tool Optimization: Manage performance and improvement of conference room tools (Google Meet, Logitech, Q-SYS, Crestron), signage platforms, and event production systems.
Innovation & Future-Proofing: Stay ahead of workplace tech trends to ensure Coinbase remains at the forefront of hybrid collaboration and in-office experience.
Documentation & Visibility: Create clear documentation, dashboards, and knowledge bases to support visibility, maintenance, and troubleshooting.
Budget & Planning: Develop project budgets, track spend, and forecast future investments across tools, licenses, and maintenance.

What we look for in you (ie. job requirements):

5+ years of experience managing workplace technology, AV systems, or IT/AV infrastructure in a corporate or enterprise environment.
Proven success leading office buildouts and scaling AV/digital signage systems across multiple locations.
Deep familiarity with Google Meet, Logitech, Q-SYS, Crestron, and modern digital signage platforms.
Strong program management skills with the ability to drive complex, cross-functional projects from concept to execution.
Confident communicator who can bridge technical and non-technical stakeholders.
Comfortable navigating ambiguity and driving clarity in a fast-paced environment.
Experience creating standards, documentation, and scalable processes across global teams.
Willingness to travel (approximately 20%), domestic and international.

Nice to haves:

AV or workplace tech certifications (CTS, PM certifications, etc.).
Experience supporting executive-level builds or high-stakes collaboration environments.
Familiarity with security, network, and compliance requirements for AV deployments.
Hands-on experience managing hardware lifecycles and tool ecosystems at scale.