Associate Manager, Marketplace S&O - Midwest & Local Markets

Title: Associate Manager, Marketplace S&O - Midwest & Local Markets Location: Chicago, IL

About the Team

DoorDash is looking for an analytical and entrepreneurial operator to join our team as an Associate Manager on our Marketplace Strategy & Operations team.  Our mission is to grow local business within DoorDash, building best-in-class experiences for both our customers and our merchants alike. You will dive into data to explain market performance at the lowest level of detail, create high-impact strategies, and work alongside internal and external stakeholders to develop our brand and grow our business.

About the Role

We are looking for an Associate Manager to join our Marketplace Strategy & Operations team. This role will play a key role in unlocking the next phase of growth for merchants by owning and executing local markets growth strategies across the Midwest and other strategic markets. In this role, you’ll design and execute innovative plans and experiments to increase market share, analyze performance at a granular level, and build reports, models, and tools that enable teams to scale impact. You’ll work across a range of metrics and partner closely with cross-functional teams to drive coordinated growth.

You’re excited about this opportunity because you will…

• Formulate & execute against a strategy for winning in some of DoorDash’s most competitive markets in the US. You are able to both “zoom in” to understand market dynamics (across merchant, customer, & dasher), and “zoom out” to articulate a vision for winning over the long-term.
• Conduct business-critical analyses--and act on them. You have a natural curiosity to leverage data to solve problems and identify opportunities. More importantly, you can translate those insights into clear narratives that influence decisions and inspire your own actionable initiatives.
• Partner with cross-functional teams to stand up and implement new initiatives. In a large and fast-growing business, it takes a village to build needle-moving programs. You’re able to work across teams such as Merchant, Dasher, and Marketing to drive coordinated, innovative growth initiatives
• Build for the long-term. You’re a strategic thinker who is able to see the big picture, set key business goals and milestones, and then work relentlessly to realize the vision. You’re focused on the “so-what” & able to articulate the long-term implications of your work.

We’re excited about you because…

• You have 4+ years of experience.  You’ve successfully managed initiatives and driven results in high-performance cultures (whether in tech, strategy, operations, consulting, banking or a related experience). High-growth startup experience is a plus.
• You solve problems from first principles.  You like being presented with a problem and coming up with a strategic and tactical plan in innovative ways—and you resist “this is how it’s always been done” thinking.
• You’re analytical.  You let data win arguments, and you’re an expert at pulling your own data (you use or can learn SQL) and modeling in Excel/Google Sheets.
• You take initiative and own outcomes end-to-end. You have a strong bias toward action and quickly turn insights into impactful experiments and initiatives that drive measurable results.
• You’re unafraid of ambiguity.  Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environments
• You’re a relationship-builder. You can influence and motivate people at all levels across a variety of functions
• You’re equally comfortable operating at 10,000 feet and 1 foot.  You don’t hesitate to get in the weeds and operate at the lowest level of detail, but you’re just as comfortable thinking long-term and inspiring a team. No job is beneath you.

Compensation

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay range for this position within the United States, including Illinois and Colorado.

$105,400—$155,000 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.