Director, Platform Engineering

Lead engineering teams responsible for infrastructure operations, cloud services, and internal platforms, focusing on delivering scalable, secure, and developer-friendly infrastructure and services.

We are seeking a Director, Platform Engineering to lead engineering teams responsible for infrastructure operations, cloud services, and internal platforms.

Reporting to the Chief Technology Officer, this operational role is focused on delivering scalable, secure, and developer-friendly infrastructure and services that support our products and internal engineering needs. The ideal candidate will bring strong executional pace and a passion for building teams that move quickly and thoughtfully.

Responsibilities

Lead infrastructure operations with a focus on reliability, scalability, and incident response.
Manage our cloud infrastructure with AWS as the primary provider, with strong attention to cost optimization and efficient resource usage.
Guide and grow international teams across internal platforms, cloud services, and data platform engineering.
Define and execute a platform strategy that serves internal engineering teams as customers.
Uphold security and compliance standards, including SOC 2.
Support team operations including ticket creation, backlog management, and project planning.
Foster a developer-centric culture focused on automation, usability, and self-service.
Collaborate across stream-aligned product teams to ensure alignment.

Requirements

A proven ability to move quickly through problem-solving cycles with strong judgment around where to be meticulous and where to optimize for speed.
Strong experience with AWS (our primary cloud provider), including its infrastructure, networking, and security services.
10+ years in engineering, including 5+ years in managing technical teams and 5+ years in a startup environment.
Experience leading a cross-functional engineering team across multiple international locations, ensuring alignment on project goals, timelines, and deliverables.
Expertise in infrastructure management, release tooling, IAM, observability, and cloud-native delivery.
Experience in B2B SaaS environments and platform operations.
History of delivering and finishing projects rapidly, with clear examples of high-output execution and momentum.
Deep comfort with ambiguity and decision-making under uncertainty; able to guide teams through tradeoffs confidently.
Strong communication and leadership skills.
Proficiency with Kubernetes

Nice to Have

Experience building data platforms (e.g. CDC, ClickHouse).
Open-source experience or contributions.
Background in networking or distributed systems.
Familiarity with Python, Django, and the NetBox ecosystem.
Familiarity with Golang, Postgres, Terraform and GitHub Actions.
Experience with AI tools (e.g. Copilot, ChatGPT, Cursor)

Our culture and values:

We own and solve problems with an innovative mindset and high attention to detail. We are always striving for improvements in our platform and methodologies.
We put our community first and support our colleagues by sharing our knowledge and providing constructive feedback.
We value simplicity and focus and think twice before adding complexity.
Given we are a remote-first team located all over the world, we value strong communication skills and an open, transparent culture. We use Google Apps, Slack, Zoom and Notion to collaborate in real time and work asynchronously. We also get together during the year at company events, plus at industry conferences, and meetups.

About NetBox Labs:

NetBox Labs helps companies build and manage complex networks. We help customers accelerate network automation by delivering open, composable products and supporting the network automation community.

NetBox Labs is the commercial steward of open source NetBox, the world’s most popular network source of truth, and Orb, the next-generation open source network observability platform. Our products include NetBox Enterprise, a fully supported self-managed NetBox with advanced features, and NetBox Cloud, a secure, scalable, and reliable SaaS edition of NetBox.

NetBox powers thousands of companies, and NetBox Labs is backed by investment from Notable Capital (formerly GGV), Grafana Labs CEO Raj Dutt, Flybridge, IBM, Salesforce Ventures, and Mango Capital.

Responsibilities

Lead infrastructure operations with a focus on reliability, scalability, and incident response.

Manage our cloud infrastructure with AWS as the primary provider, with strong attention to cost optimization and efficient resource usage.

Guide and grow international teams across internal platforms, cloud services, and data platform engineering.

Define and execute a platform strategy that serves internal engineering teams as customers.

Uphold security and compliance standards, including SOC 2.

Support team operations including ticket creation, backlog management, and project planning.

Foster a developer-centric culture focused on automation, usability, and self-service.

Collaborate across stream-aligned product teams to ensure alignment.

Requirements

A proven ability to move quickly through problem-solving cycles with strong judgment around where to be meticulous and where to optimize for speed.

Strong experience with AWS (our primary cloud provider), including its infrastructure, networking, and security services.

10+ years in engineering, including 5+ years in managing technical teams and 5+ years in a startup environment.

Experience leading a cross-functional engineering team across multiple international locations, ensuring alignment on project goals, timelines, and deliverables.

Expertise in infrastructure management, release tooling, IAM, observability, and cloud-native delivery.

Experience in B2B SaaS environments and platform operations.

History of delivering and finishing projects rapidly, with clear examples of high-output execution and momentum.

Deep comfort with ambiguity and decision-making under uncertainty; able to guide teams through tradeoffs confidently.

Strong communication and leadership skills.

Proficiency with Kubernetes

Nice to Have

Experience building data platforms (e.g. CDC, ClickHouse).

Open-source experience or contributions.

Background in networking or distributed systems.

Familiarity with Python, Django, and the NetBox ecosystem.

Familiarity with Golang, Postgres, Terraform and GitHub Actions.

Experience with AI tools (e.g. Copilot, ChatGPT, Cursor)

Our culture and values:

We own and solve problems with an innovative mindset and high attention to detail. We are always striving for improvements in our platform and methodologies.

We put our community first and support our colleagues by sharing our knowledge and providing constructive feedback.

We value simplicity and focus and think twice before adding complexity.

Given we are a remote-first team located all over the world, we value strong communication skills and an open, transparent culture. We use Google Apps, Slack, Zoom and Notion to collaborate in real time and work asynchronously. We also get together during the year at company events, plus at industry conferences, and meetups.

About NetBox Labs:

NetBox Labs helps companies build and manage complex networks. We help customers accelerate network automation by delivering open, composable products and supporting the network automation community.

NetBox powers thousands of companies, and NetBox Labs is backed by investment from Notable Capital (formerly GGV), Grafana Labs CEO Raj Dutt, Flybridge, IBM, Salesforce Ventures, and Mango Capital.