Sales Agent - German-Speaking (Outbound Sales / SDR)

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. 

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

Job Title: Sales Agent - German-Speaking (Outbound Sales / SDR)

Summary

The German Sales Agent will be a key driver of business growth by initiating contact, qualifying leads, and executing outbound telemarketing campaigns primarily aimed at customer reactivation within the German market. This role demands native or near-native fluency in German, a proven track record in sales, and exceptional cultural awareness to represent the brand effectively.

Key Responsibilities

• Outbound Sales Execution: Conduct high-volume outbound telemarketing calls to a provided lead list, specifically targeting former customers for reactivation and "win-back".
• Objection Handling & Closing: Employ strong communication and an empathetic approach to effectively handle customer objections and secure net conversions.
• Lead Qualification & Handover: Identify and qualify new prospects, preparing and scheduling next steps (e.g., deeper discovery calls) for Account Executives as required.
• CRM and Documentation: Accurately document all sales activities, customer interactions, and lead status in the Customer Relationship Management (CRM) system.
• Compliance & Strategy: Strictly adhere to all local German telemarketing compliance laws and contribute insights to optimize outbound strategy and improve contact rates.
• Product Knowledge: Maintain expert knowledge of the company's products and services to articulate value propositions clearly to German-speaking prospects.

Qualifications

• Language Fluency:

  • German: Native or near-native fluency (B2+, C1/C2 level) is mandatory for both written and spoken communication, demonstrating high confidence in work settings.
  • English: Professional working proficiency is typically required for internal communication, training, and working with international teams.

• Experience:

  • Proven prior experience in outbound sales/telemarketing is mandatory.
  • Experience in direct seller support, e-commerce, booking, or technical support is considered relevant and a strong advantage for the profile.

• Skills & Attributes:

  • Exceptional communication and active listening skills.
  • Strong problem-solving and critical thinking abilities.
  • A high degree of cultural fit for the German market, including adherence to professional workplace standards, language precision, and etiquette.
  • Self-motivated, persistent, and results-driven with a focus on achieving commission-based targets.

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.