Principal Change Specialist

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Your day at NTT DATAThe Principal Change Specialist is a highly skilled subject matter expert, responsible for supporting strategic and transformational change management initiatives within the organization.

The primary responsibility of this role is to plan and drive the execution of change management initiatives activities and programs, thereby increasing employee adoption and usage.

This role may provide coaching to less experienced Change Management Specialists.

Key responsibilities:

• Supports and inputs into a proven industry standard digital change management model that drives best practice to amplify the effectiveness of strategy execution.
• Communicates with business leaders and project managers, and other stakeholders to ensure awareness of best practice and application of the Change Management model.
• Makes recommendations to support change and adoption.
• Understands and anticipates the direction of the business area(s)/unit(s), identifies opportunities, and makes recommendations to support change and adoption.
• Demonstrates understanding of the Change and Enablement approach and deliverables.
• Responsible for the regional support of the Change Management and Enablement function, creating and executing on plans and reporting on activities in the required forums.
• Adopts best practices, developing, and sustaining cross functional relationships.
• Acts as a change agent and enables communication between business, clients, and other relevant stakeholders.
• Deploys change management solutions and track program effectiveness in line with defined success criteria.
• Proactively aligns and secures change management engagement for strategic digital projects.
• Supports faster adoption, higher ultimate utilization and greater proficiency of the digital changes that impact people in the organization to increase benefit realization, value creation, ROI and the achievement of results and outcomes.
• Quantifies the progress of digital change management and transformation initiatives.
• Provides mentorship and guidance to less experienced Change Management Specialists.
• Performs any other related task as required.

To thrive in this role, you need to have:

• Displays drive and is a champion of change.
• Excellent ability to drive continuous improvement and innovation.
• Excellent understanding of Enterprise level tools, systems, processes and business operations.
• Excellent knowledge of industry, trends and best practices in change management.
• Excellent verbal and written communication skills and display the required interpersonal skills to interact with a variety of stakeholders.
• Demonstrate strategic thinking ability.
• Resilient, able to approach problems from different angles and identify the most adequate solutions.
• Ability to influence others and move toward a common vision or goal.
• Flexible and adaptable; able to work in ambiguous situations.
• Resilient and tenacious with a propensity to persevere.

Academic qualifications and certifications:

• Bachelor’s degree or equivalent in Information Technology or Business Management or related field.
• Requirement for a formal industry recognized change management certification.

Required experience:

• Extended experience in change management, technology adoption within a large-scale multinational technology services environment.
• Extended experience and knowledge of change management principles, methodologies and tools.
• Extended experience mentoring and guiding team(s) in Change Management initiatives, processes, tools.
• Extended hands-on experience in driving adoption projects / programs for a large organization.

* Please note this is a Fixed Term Contract role

Workplace type:

Hybrid Working

About NTT DATANTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services.  Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity EmployerNTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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