Senior Consultant - Azure

At TTEC Digital, we coach clients to ensure their employees feel valued and fully supported, because an amazing customer experience is an employee‑first process. Our vision is the same internally—to create a place where employees know they can thrive.

Position Purpose

We are seeking a Senior Consultant – Azure to deliver and support enterprise‑grade Azure solutions for our clients. This role combines hands‑on technical delivery with client consulting, working closely with Architects, Project Managers, and client stakeholders to design, build, and implement scalable, secure, and high‑performing Azure‑based solutions.

The Senior Consultant will own solution components, lead technical workstreams, and contribute to successful delivery of medium‑scale transformation programs.

Key Responsibilities

Client Engagement

• Work closely with Architects, Sales, and Delivery teams to support solution design and implementation
• Participate in client discussions, requirement workshops, and technical design reviews
• Translate business and functional requirements into practical Azure solution designs
• Communicate technical concepts clearly to both technical and non‑technical stakeholders
• Support proposal development, estimations, and solution inputs as required

Architecture & Project Delivery

• Lead technical requirement analysis and contribute to solution design under architectural guidance
• Design and implement Azure solutions following best practices and organizational standards
• Break down requirements into actionable tasks and provide effort estimates
• Identify technical risks and proactively work with project teams on mitigation
• Execute and oversee build, deployment, and integration activities
• Ensure quality, performance, security, and reliability of delivered solutions

Technical Execution

• Develop, configure, and deploy Azure‑based applications and services
• Troubleshoot and resolve complex technical issues across environments
• Support CI/CD pipelines and DevOps practices
• Contribute to documentation, knowledge transfer, and operational readiness

Technical Expertise

Azure Core Skills

• Azure Compute (PaaS, Containers, AKS)
• Data storage (relational & non‑relational)
• Messaging and event‑driven architectures
• API design and management
• Integration patterns and microservices
• Identity & Access Management (application‑centric)
• Monitoring, logging, and observability
• Performance, scalability, reliability, and release strategies
• DevOps and platform engineering fundamentals
• Working knowledge of Windows and/or Linux operating systems

Competencies

• Solution Delivery Excellence – Delivers reliable, scalable Azure solutions aligned to business needs
• Client‑Focused Consulting – Builds strong client relationships and provides practical, value‑driven recommendations
• Technical Problem Solving – Diagnoses complex issues and implements effective solutions
• Collaboration & Mentorship – Works effectively within cross‑functional teams and supports junior consultants
• Accountability & Results Orientation – Owns deliverables and drives outcomes with a client‑first mindset

Technology Stack

• .NET Core, C#
• Python / Node.js (preferred)
• Front‑end frameworks (Angular, React, Blazor or equivalent)
• ORM frameworks (Entity Framework / Dapper)
• CI/CD and Infrastructure as Code (IaC)
• Git, GitHub / Azure DevOps, PR workflows
• Automated testing frameworks
• Agile delivery (Scrum / Kanban – principles over ceremonies)

Education, Experience & Certification

• Engineering graduate (Computer Science, IT, Electronics & Communication or related streams)

• 5–9 years of overall experience in software engineering and cloud solution delivery

• 3+ years of hands‑on Azure development and implementation experience

• Experience working on enterprise or large‑scale client engagements

• Strong communication, documentation, and presentation skills

• Minimum 1–2 Microsoft Azure certifications preferred, such as:

• AZ‑204 (Developing Solutions for Microsoft Azure)

• AZ‑400 (DevOps Engineer Expert)

• AZ‑305 (Azure Solutions Architect – preferred, not mandatory)

About TTEC

TTEC Digital and our 1,800+ employees pioneer engagement and growth solutions that fuel exceptional customer experiences (CX). Our sister company, TTEC Engage, employs 60,000+ customer service professionals globally. Together, we deliver end‑to‑end CX solutions powered by humanity and technology.

We are proud to share that TTEC is Great Place To Work® certified for 2024–2025 across 14 countries.

TTEC is an equal opportunity employer committed to building a diverse and inclusive workforce. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, or disability.