Hardware Reliability Specialist (Starlink)

SpaceX is leveraging its experience in building rockets and spacecraft to deploy Starlink, the world’s most advanced broadband internet system.

As a Reliability Specialist in Starlink, you will take ownership of line quality for state-of-the-art production processes and equipment for manufacturing our printed circuit boards (PCBs). This position is responsible for maintaining product and line quality for all manufacturing process technologies necessary for high-volume PCB production. Your work will form the backbone for millions of next-generation devices used all over the world.

RESPONSIBILITIES:

• Execute production non-conformance management processes including MRB, vendor defects, quality audits, and production containments for our insource PCB line
• Analyze production defect data and hold quality build reviews to drive root cause and corrective action
• Build relationships with cross-functional groups to identify, reduce, and ultimately eliminate impacts from production defects
• Assist production in developing process improvements and provide training to production technicians to ensure Starlink standards are being met
• Monitor production First Pass Yield (FPY) and true yield to maintain a stable production environment capable of meeting the required PCB production rate, reliability, and cost

BASIC QUALIFICATIONS:

• High school diploma or equivalency certificate
• 2+ years of experience in engineering, reliability, manufacturing, or quality field

PREFERRED SKILLS AND EXPERIENCE:

• Demonstrated capability to think creatively and solve complex problems with little to no supervision on schedule as an individual or as a member of an integrated team
• Bachelor’s degree in an engineering discipline
• Willingness to roll up your sleeves and step into chaotic situations, using technical knowledge and quality background to understand the current state and the most optimal path forward
• Capable of concisely communicating status and needed action, often urgently, to your supervisor and other management levels
• Ability to acquire new technical knowledge, particularly around how Satellite subsystems operate and function
• Good written, oral, presentation, and documentation skills
• Experience reading engineering drawings, including electrical PCBA schematics and mechanical tolerance stacking
• Experience with hands-on defect management and investigation of a high paced production environment
• Experience with MS Excel, SQL, Python, process flow mapping, warehouse management systems, process failure mode and effects analysis (PFMEA)

ADDITIONAL REQUIREMENTS:

• Willing to work all shifts, overtime, and weekends as needed. Estimated shift times:
  • 1st shift - 6AM - 4PM
  • 2nd shift - 2PM - 12AM
• Must be able to travel - up to 15%. Work week travel may be required
• This position is based in Bastrop, TX and requires being onsite - remote work not considered

ITAR REQUIREMENTS:

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.