Program Manager, Engineering Enablement

At DoorDash, we’re building the industry’s most scalable and reliable delivery network to support our three‑sided marketplace of Consumers, Merchants, and Dashers. As the Engineering organization evolves, our Engineering Enablement team is hiring a Program Manager to build and scale programs that elevate developer productivity and cohesion across DoorDash’s Engineering umbrella.

This role will support programming efforts with org-wide communication, operations, and events; tooling and documentation; and emerging technologies such as AI, to help enable engineers leverage the right resources to elevate quality, accelerate execution, and shape the future of our products and systems. You’ll also support our largest program, Engineering Bootcamp, by facilitating new hire onboarding on a rotating basis with the team, and contributing to content and process updates in partnership with the program’s onboarding DRI.

About the Team

The Engineering Enablement team’s mission is to elevate the productivity, capabilities, and unity of the DoorDash Engineering organization. We trailblaze and drive creative solutions - programs, platforms, and resources - that help engineers do their best work. Embedded in the Engineering org, we partner closely with Engineering leadership, and collaborate with key cross-functional teams such as Security, IT, Recruiting, Talent Acquisition, and Workplace Strategy,  to build a scalable engineering organization that supports our company roadmap.

About the Role

As a Program Manager on the Engineering Enablement team, you will act as a versatile generalist, both scaling and supporting our existing enablement programs, while also identifying opportunities to design and launch new initiatives that improve how DoorDash engineers learn, build, collaborate, and ship.  You will:

• With guidance from your manager/team, own and help scale multi-quarter engineering enablement programs and events across emerging technologies, documentation/tooling, technical learning, and engineering communications; partner with engineering stakeholders to proactively define scope, milestones, risks, and outcomes for new and existing programs.

• Design, pilot, and iterate on technical learning offerings (learning paths, workshops, demos, lunch-and-learns) to drive AI and emerging technology adoption and fluency - using stakeholder input and program data to continuously improve and scale what works.

• Facilitate high-impact live learning sessions for software engineers, tailoring content to different audiences, creating engaging experiences, and folding feedback into future sessions.

• Help define and maintain north-star metrics and success criteria for enablement programs, tracking progress across workstreams and using data, anecdotes, and experiments to assess impact, highlight trade-offs, and recommend next steps.

• Craft clear, timely communications for engineering programs and initiatives (announcements, program updates, wiki and intranet resources), ensuring consistency in voice and information discoverability. 

• Operate programs end-to-end with semi-independent ownership - contribute to roadmaps, coordinate stakeholders, support third-party evaluations and vendor management (requirements, cost, and fit analysis), track budgets, and run retrospectives that lead to concrete process and tooling improvements.

• Facilitate Engineering Bootcamp on a rotating basis with the team, ensuring smooth sessions and sharing feedback with the onboarding DRI; help maintain and iterate on onboarding documentation, content and training materials.

• Foster an inclusive, learning-first culture by engaging engineers and subject-matter experts as partners in enablement, facilitating discussions, and tailoring approaches and messaging to different teams and personas.

You will report to the Manager of Engineering Enablement within the Engineering organization. This role is currently flexible, with 2 days in-office with the team recommended per week, and based in the San Francisco Bay Area. Occasional travel to Tech Sites in North America may be required. 

You’re excited about this opportunity because you will…

• Build and scale programs that directly improve developer productivity and experience across the org.
• Contribute to programs and events to help drive adoption of emerging technologies for engineers - from literacy to hands-on pilots and measurable outcomes.
• Uplevel documentation and tooling, helping to maintain a sustainable information architecture and docs pipeline.
• Design engaging learning experiences and events that meet engineers where they are (virtual and in‑person).
• Facilitate Engineering Bootcamp on a rotating basis, and help keep its content and processes current in partnership with the onboarding DRI.
• Partner with Engineering leaders and cross‑functional teams to align strategy, budgets, and success metrics.
• Communicate clearly and often, driving change with empathy, clarity, and accountability.

We’re excited about you because…

• You thrive in ambiguous, fast-moving environments, can balance urgency and prioritization, and are comfortable rolling up your sleeves to drive programs from idea to execution with limited guidance.
• You have 3-5 years of program management (or equivalent) experience delivering cross-functional programs in engineering organizations or technology companies, with a track record of operational excellence and follow-through.
• You are a clear, concise communicator who can write program docs, newsletters, and change comms that engineers actually read, and tailor messaging to different audiences from ICs to leaders.
• You’re excited about improving developer productivity and experience, and you’re curious about how emerging technologies (especially AI) can change how engineers learn, build, and ship.
• You are proactive about looking for opportunities to use AI and automation to streamline program operations, reduce manual work, and scale successful programs efficiently.
• You have experience with engineering onboarding and/or facilitation (virtual and in-person) or a strong desire to learn, and you’re comfortable presenting to technical audiences and leading live sessions.
• You’ve worked with documentation systems and developer tooling and bring a strong eye for information architecture, clarity, and quality in technical content.
• You’re data-driven and comfortable defining KPIs, building or partnering on dashboards, and using both quantitative metrics and qualitative feedback to assess impact and guide iteration.
• You demonstrate influence without authority,  building trusted partnerships with engineers, leaders, and cross-functional teams by listening to their needs and helping align on practical solutions and next steps.

Preferred Qualifications

• Experience working with software engineers, and exposure to developer productivity concepts.
• Familiarity with experimentation and evaluation techniques for AI/developer productivity tools.
• Experience managing engineering events and learning series (lunch and learns, workshops, tech talks).
• Experience designing L&D or onboarding programs for engineers.
• Background in instructional design (building instructor‑led and self‑paced content) or technical education is a plus.

Education and Training

• Bachelor’s Degree or equivalent practical experience

Location

• San Francisco Bay Area

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Compensation

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay range for this position within the United States, including Illinois and Colorado.

$93,200—$137,000 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.