Product Manager II - Incident Management

Customers depend on Datadog’s Incident Management product in crisis moments — when outages threaten their business — and your work will shape how teams respond and learn.

As a Product Manager II, you’ll own the product that turns chaos into calm: declaring incidents, rallying responders, coordinating remediation, and turning every outage into a learning opportunity that prevents the next one. This is a broad, technically rich product — you’ll own features across real-time UIs, automation, AI-powered summaries and recommendations, documentation and runbooks, task and incident state management, analytics, and deep integrations with third-party chat and video platforms.

You’ll own the features that reduce Mean Time to Resolution (MTTR) for some of the world’s most complex cloud systems, partnering closely with the rest of the product organization to deliver end-to-end incident response. Your work will be highly visible to customers and internal stakeholders and will shape how organizations run reliable services at scale.

Datadog is uniquely positioned to deliver best-in-class end-to-end incident response by surfacing the right telemetry (metrics, traces, logs), orchestrating responders through alerting and paging, and closing the loop with automation and incident management.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Develop a deep understanding of the incident process of our our dev, ops, and security customers
• Own the end-to-end product management process for the Incident Management product within Datadog
• Ship features to help our customers respond to outages faster
• Be accountable for the growth of the Datadog incident management product
• Work with Design and Engineering teams to develop product priorities and roadmaps that inspire our teams’ best work and deliver real value
• Work with the Sales, Account Management, Marketing and Solutions teams to close deals and support existing customers
• Define Key Performance Indicators (KPIs) for the product and report on them to business and executive leadership

Who You Are:

• An experienced Product Manager, ideally at a SaaS company
• You are customer-minded with a high quality standard for the product to be delivered
• You have excellent verbal and written communication skills and the willingness to present and defend your ideas to both technical and non-technical audiences
• You have a strong sense of the day in the life of an engineer who holds a pager.
• You have Bachelor's Degree in Computer Science or Engineering or equivalent experience

Datadog values people from all walks of life. We know not everyone will meet all the above qualifications on day one. That’s okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply.

Benefits & Growth:

• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Intra-departmental mentor and buddy program for in-house networking
• An inclusive company culture, ability to join our Community Guilds
• Access to Inclusion Talks, our Internal panel discussions
• Free, global Spring Health benefits for employees and dependents age 6+
• Competitive global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.

The reasonably estimated yearly salary for this role at Datadog is:

$165,000—$215,000 USD

About Datadog:

Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

Equal Opportunity at Datadog:

Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.

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