APAC Solutions and Services Director

APAC Solutions and Services Director

Singapore

Full time

EXCLUSIVE NETWORKS | Introduction

Exclusive Networks is the global cybersecurity go-to-market specialist that provides partners and end-customers with a wide range of services and product portfolios. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine deep local expertise with the scale and delivery of a single global organization.

Our best-in-class vendor portfolio is carefully curated with all leading industry players. Our services range from managed security to specialist technical accreditation and training and capitalize on rapidly evolving technologies and changing business models. For more information visit www.exclusive-networks.com.

At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our ecosystem, shaping a prosperous and trusted digital world, and helping our people to realize their full potential.

DUTIES AND RESPONSIBILITIES | About the role

The APAC Solutions and Services Director is responsible for overseeing the delivery, optimization, and innovation of technical services and solutions across a defined geographic region. This role bridges engineering, customer success, and business strategy to ensure scalable, high-performance service operations. this role has accountability for driving services revenue In the APAC region.

This role will lead the regional delivery team, driving strategic initiatives, building scalable frameworks, and elevating the technical pre and post sales function across APAC. This role combines hands-on solution leadership with strategic oversight — managing a diverse regional professional services organization, which includes integration, implementation, project management, training, support, and managed services while shaping the go-to-market (GTM) and enablement strategies that power growth in the cybersecurity business.

This position will report directly to the Regional Vice President of APAC with a dotted line to the VP of Global Services.

As the APAC Solutions and Services Director, you will:

Leadership & Strategy

• Lead, manage, and grow the team which includes delivery and  pre and post sales solutions team, fostering collaboration and innovation.
• Define and execute the strategic vision and operating model for the delivery team to drive consistency, efficiency, and scalability across regions.
• Build and optimize frameworks, processes, and best practices to support regional and global business objectives.
• Partner with executive leadership to align with the business and partner ecosystem.
• Responsible for driving APAC services revenue.

Solutions Development & Enablement

• Technical Strategy & Execution: Define and implement regional service architecture and solution frameworks aligned with global standards.
• Solution Engineering: Lead pre-sales and post-sales technical engagements, including solution design, integration, and customization.
• Service Delivery Oversight: Manage deployment, support, and lifecycle maintenance of technical solutions across enterprise clients.
• Develop and maintain solution use cases in collaboration with vendors, partners, and internal subject matter experts.
• Define and lead the services strategy across the APAC Region to complement vendor programs, increase partner margin potential, and drive new revenue streams
• Develop a comprehensive, modular, and scalable service catalog covering solution design, implementation, support, training, and managed services, with offerings for direct, co-branded, and white-label delivery
• Spearhead the Solutions training and development which includes strategize, design, and execute training initiatives that uplift the team’s solution-selling and technical capabilities.
• Guide specializations within the teams to deepen expertise across cybersecurity domains (e.g. Network Security, Identity, Cloud Security, Threat Intelligence).
• Ensure consistent solution quality and technical excellence across pre-sales engagements.

Sales & Go-to-Market Alignment

• Partner with Sales Leadership to develop and execute regional sales strategies, aligning technical and commercial resources to maximize win rates.
• Collaborate with Marketing and Channel teams to drive business development and go-to-market initiatives.
• Build and strengthen relationships with strategic partners and technology vendors, driving joint solution innovation and co-selling opportunities.
• Collaborate with vendor stakeholders to create joint service offerings that drive product adoption, enhance customer success, and differentiate solutions in a crowded marketplace
• Deepen relationships with key channel partners by co-developing offerings aligned to their go-to-market strategies and customer base, serving as a trusted advisor to help evolve their services capabilities

Team Leadership & Development

• Hire, lead, and mentor a high-performing team of Solution Architects and Pre-Sales Engineers across APAC.
• Foster cross-functional collaboration with sales leaders, vendor alliance managers, and marketing teams to integrate services into go-to-market motions
• Drive both personal and technical development through structured learning paths, certifications, and mentorship.
• Promote a culture of continuous learning, accountability, and collaboration.
• Establish clear KPIs for performance, customer engagement, and operational excellence.

QUALIFICATIONS AND EXPERIENCE | About you

The ideal APAC Solutions and Services Director :

• Minimum 12+ years of experience in cybersecurity, enterprise technology, or cloud solutions, with at least 5 years in regional leadership roles.
• Proven success leading large, distributed technical teams across multiple markets.
• Brings experience developing revenue-driving services strategies and a strong understanding of solution selling frameworks, pre-sales processes, and enterprise customer engagement models.
• Demonstrated ability to build frameworks, programs, and scalable solution architectures.
• Experience collaborating with vendors and channel partners in developing joint go-to-market plans.
• Excellent stakeholder management and communication skills, able to influence across technical and executive levels.
• Degree in Computer Science, Engineering, or related field; cybersecurity certifications (CISSP, CISM, CCSP, etc.) preferred.

Personal Attributes

• Visionary leader with strong commercial and technical acumen.
• Hands-on problem solver with a bias for execution.
• Collaborative and people-focused — develops others while driving results.
• Passionate about innovation and continuous improvement.
• Strategic mindset with the ability to remain hands-on and operational when required.

WHO ARE EXCLUSIVE NETWORKS? | Why work for us

We are people focused and strongly believe that talent empowers us to continue our dynasty of disruption and growth in the future. Our Mission is to drive the transition to a totally trusted digital world for all people and organizations. Visit our website www.exclusive-networks.com.

We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need. Please click here to review our Diversity and Inclusion Policy for further information.

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If you think the open position you see is right for you, we encourage you to apply!Our people make all the difference in our success.