Senior CRM Lead

Hey there!We’re Fever, the world’s leading tech platform for culture and live entertainment, 

Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment.

Every month, our platform inspires over 300 million people in +40 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences. 

Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right? 

To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!

Ready to be part of the experience? 

Now, let’s discuss this role and what you will do to help achieve Fever’s mission.

About the Team

Growth is the team responsible for promoting the Fever business plan across all Markets and ensuring that our events perform as expected, pushing its growth across the globe.

Our decisions are data-driven from the highest to the lowest strategy level, allowing us to fully understand the Fever business model and how we can leverage this to interact with every single team within the company to grow the business in the expected direction.

About You:

• You have a bachelor's in engineering (civil, industrial, telecommunications, or aeronautics) or a background in maths, statistics or data analytics.
• At least +3 years of experience in a CRM relative role.
• A high level of English. Speaking Spanish is a plus.
• Proven experience in Salesforce Marketing Cloud or any other similar marketing automation platform
• Experience in strategy consulting and strategy or analytics roles at top tech firms is a significant advantage
• Data-driven person who brings numbers to strategic and business decisions
• Generate high business impact based on your decisions
• Excellent interpersonal skills with a proven ability to manage and influence multiple stakeholders while working effectively across teams, disciplines, and business cases.
• Understanding any coding language is preferred (SQL, R, Python…)
• Proactive problem-solver and an opportunity-seeker

About the Role:

• In this role, you will lead global CRM initiatives focusing on its growth and development.
• Strategic Campaign Design & Execution: Lead the planning, creation, and execution of CRM campaigns across multiple channels (email, push notifications, SMS, WhatsApp), aimed at engaging, retaining, and growing the user base and the revenue generated through these channels.
• Data-Driven Optimization: Analyze user behavior, campaign performance, and customer feedback to continuously improve messaging, segmentation, and overall CRM effectiveness.
• Cross-Functional Collaboration: Work closely with marketing, product, and data teams to align CRM strategies with business goals, ensuring a seamless and personalized user journey across all touchpoints.

Benefits & Perks:

• Have a real impact on the company's growth and evolution.
• Excellent working conditions with a location in the heart of the Madrid scene.
• Home-office friendly
• Great work environment with a young, international team of talented people to work with.
• 40% Discount on all events on Fever.
• Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption through Cobee.
• English Lessons
• We have free food, drink, and fruit at the office!
• Possibility to receive in advance part of your salary by Payflow
• Gympass Membership

#LI-hybrid #LI-fulltime

Thank you for considering joining Fever. We cannot wait to learn more about you!

If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch

Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!

If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.

If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice