Product Advocate

Airbyte is the open-source standard for Data Movement. We enable data teams to move data from applications, APIs, unstructured sources, and databases to data warehouses, lakes, AI applications and LLMs. With our approach we are finally solving the need for extensibility and control that every company needs with data.

So far, our customers, users, and ourselves have built over 15,000 connectors and have had 200,000+ companies install Airbyte. We've raised $181M from the world's top investors (Benchmark, Accel, Altimeter, Coatue, Y Combinator, etc.) and we believe in product-led growth, where we build something awesome that all our users love.

We’re committed to providing as much context to our current employees and candidates. The Airbyte company handbook is open to all.

If you find this role exciting, we encourage you to apply even if you think you don’t meet all requirements

Opportunity

Airbyte is seeking a Product Advocate to join our Marketing team. Your focus will be on helping prospective users understand and find success with our product.

This role sits at the intersection of sales, product, and technical support, and may be especially appealing to candidates who want to blend technical fluency with customer engagement. It’s similar to an inbound SDR role at a B2B tech company, but with a deeper focus on product implementation and technical understanding.

You might be a great fit if you’re:

• An aspiring solutions engineer with a strong interest in customer interaction and sales strategy
• A former technical support specialist eager to move into a more externally-facing, consultative role
• A B2B sales professional with a background in engineering, bootcamp training, or hands-on experience with data tools

Externally, you’ll be working with data engineers and practitioners in the data integrations space and helping them with best practices, platform utility, demos, connections configuration, and basic use cases.

Internally, you will work closely with the sales, business development, product, and technical support functions in order to achieve better qualification, deeper product understanding, quicker deal cycles, and funnel product feedback.

Your success will be measured by your ability to grow our sales qualified pipeline across our self-serve user base and through handling inbound requests. This is a unique opportunity to take your career to a new level and have immediate impact in the rapidly growing data infrastructure sector. You will be on the ground floor of a rapidly growing Series B startup with an array of opportunities for career growth and advancement.

What You’ll Do

• Act as a technical first-responder and develop deep expertise in the nuances of data movement via Airbyte, helping users troubleshoot and understand connector behavior, configuration, and best practices.
• Qualify prospects and demo the Airbyte platform when appropriate.
• Manage and iterate on warm automated outbound campaigns.
• Work directly with external technical counterparts (Head of Engineering, Data Engineering Leads, Analysts, etc.) to scope Airbyte engagements.
• Work directly with Airbyte sale team, and technical support to ensure customer success.
• Frequently demonstrate the use and best practices of Airbyte’s product internally and externally.
• Thoroughly document technical requirements, workflows, and functionality of prospects.
• Communicate feature requests and competitive intelligence internally.
• Represent and evangelize Airbyte externally at conferences, road shows, and customer events.

What You’ll Need

• 2+ years of experience with modern data infrastructure - cloud applications and databases, APIs, ELT, warehouses, etc.
• Technical expertise (either degree or bootcamp) that will enable you to continuously deepen your understanding of Airbyte’s technology while supporting and guiding prospects toward success.
• Strong interpersonal and presentation skills. 
• You share our values.
• Bonus points:
  • Some experience in a customer-facing technical role at a B2B tech company.
  • Direct experience and comfort with B2B marketing technology (Salesforce, Hubspot, Outreach, etc.)
  • Demonstrated success in a high-growth startup environment.
  • Solid understanding of one or more modern scripting languages and/or popular programming languages.

Location

• San Francisco. Onsite 4x/week.

Salary

•  $75,000 - $100,000 Base + a generous equity package, and benefits listed below for US Market.

 

We Provide 

The benefits listed below are for U.S. employees.

• Relocation
• Unlimited paid time off
• Parental leave (for new parents)
• Sponsored travel
• Open book policy
• Continuous learning/training policy
• Competitive benefits package for employees
  • Blue Shield or Kaiser Medical Insurance 
    • Airbyte covers 100% for both employees and dependents
  • Dental (including child & adult ortho) & Vision Insurance
    • Airbyte covers 100% for both employees and dependents
  • Life and AD&D Insurance
    • Airbyte covers 100% for employees
  • Short-term Disability Insurance 
    • Airbyte covers 100% for employees

     

  • Long-term Disability Insurance
    • Airbyte covers 100% for employees
• Healthcare insurance stipend
• 401k
• FSA
• Work visas