Head of Delivery

Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Key responsibilities:

• Define and execute the overall delivery strategy for Finance & Banking projects.
• Lead cross-functional teams to ensure timely, high-quality delivery of client solutions.
• Establish governance frameworks, processes, and best practices across delivery operations.
• Oversee the end-to-end delivery of complex digital transformation, banking platforms, and core system integration projects.
• Ensure adherence to budget, timelines, compliance standards, and regulatory requirements
•  Drive excellence in delivery management, risk mitigation, and issue resolution.
• Act as the primary delivery partner for senior client stakeholders, building trust and long-term relationships.
• Collaborate with business, technology, and operations leaders to align delivery with client objectives.
• Manage escalations and ensure customer satisfaction through proactive communication and solutioning.
• Build, mentor, and manage delivery teams with a focus on high performance and continuous improvement.
• Develop talent and create succession pipelines for leadership roles within the delivery function.
• Foster a culture of accountability, collaboration, and innovation.
• Monitor and report on delivery metrics (KPIs, SLAs, financials).
• Optimize resource allocation and delivery models (onsite, offshore, hybrid).

Required experience:

• Bachelor’s or master’s degree in business, Computer Science, Finance, or related field.
•  15+ years of experience in IT delivery management, consulting, or program leadership, with at least 7 years in Finance & Banking.
• Proven track record of leading large-scale digital transformation programs in core banking, payments, regulatory compliance, or financial platforms.
• Strong knowledge of financial services industry standards, processes, and regulatory frameworks.
• Experience working with Agile, DevOps, and modern delivery methodologies.
• Exceptional leadership, communication, and stakeholder management skills.
• Ability to manage P&L, budgets, and large delivery organizations.

Workplace type:

About NTT DATANTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services.  Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity EmployerNTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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