Solution Engineer

Solution Engineer

Kuala Lumpur

Full time

Exclusive Networks (EXN) is a global cybersecurity specialist that provides partners and end-customers with a wide range of services and product portfolios via proven routes to market. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine a local perspective with the scale and delivery of a single global organization.

Our best-in-class vendor portfolio is carefully curated with all leading industry players. Our services range from managed security to specialist technical accreditation and training and capitalize on rapidly evolving technologies and changing business models. For more information visit www.exclusive-networks.com.

At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our clients, doing our part to create a prosperous and trusted digital world, and helping our people to realize their potential.

DUTIES AND RESPONSIBILITIES | About the role

Proactively scopes the technical solution required to address customer requirements, assesses customers' met and unmet needs, and recommends solutions that optimize value for both customer and company.

Reports to the Business Manager.

As the Solution Engineer , you will:

• Work closely with the sales team on proposals and pitches for business
• Attend meetings with Business Development Manager &/ Product Manager and acting as a technical expert
• Put together business cases for sales teams to support their proposals
• Help sales team to sell more and increase the company revenue by utilizing your technical sales skills to convince prospect to purchase our solution and services
• Query prospects to qualify sales opportunities in conjunction with sales team in order to accurately determine product suitability, size and probability of success
• Conduct presentation with customers with the goal of getting them buy our proposed services and solutions
• Help expand and maximize the sales opportunities
• POC (Proof Of Concept) to match the customer’s enterprise requirements
• RFP/RFI/Proposals preparation, solution architecting and design, training, project management, guidance and planning
• Conduct in-depth needs analysis with prospect’s technical staff to determine technical requirements and solutions
• Address high-volume of prospect’s questions in quality driven, comprehensive manner to ensure satisfaction
• Conduct internal product training to sales and channel team
• Be the “go-to” person with regards all technical support queries and questions

QUALIFICATIONS AND EXPERIENCE | About you

As the Solution Engineer , we need :

• Minimum 3 - 5 years of experience as Presales Engineer
• Competent product knowledge & presentation skillset
• Good customer relationship management skills
• Ensure end-to-end and success of POC cycle
• Collaborating skills to work with different department to ensure success of a project
• Strategic thinking and organizing skills in crafting winning sales proposals
• Team player in managing expectations of sales team and prospect

WHO IS EXCLUSIVE NETWORKS? | Why work for us

We are people focused and strongly believe that talent empowers us to continue our dynasty of disruption and growth in the future. Our Mission is to drive the transition to a totally trusted digital world for all people and organizations. Visit our website www.exclusive-networks.com.

We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need. Please click here to review our Diversity and Inclusion Policy for further information.

We care about your data: please click here to read our Recruitment Data Protection Policy prior to applying, and therefore sharing your data with us.

 

Our benefits include:

• Flexible working
• Employee Assisted Program
• Wellness Time Off
• Birthday Leave
• Medical and Hospitalisation
• Dental and Supplements
• Learning & Development

                Note: Terms and conditions applies

WORKING CONDITIONS

• Working hours 9.00am to 6.00pm, Mondays - Fridays
• For this role, we can only accept Malaysian citizen

If you think the open position you see is right for you, we encourage you to apply!Our people make all the difference in our success.