InstacartBenefits Program Coordinator
Supports benefits programs, assists with administration, and serves as the first point of contact for benefit issues.
About the Role - In this role, you’ll support the smooth operation of our company’s benefits programs. By assisting with day-to-day tasks, you’ll help ensure our benefits align with employee needs, company objectives, and compliance standards. Your contributions will enhance the overall benefits experience, making a positive impact on our employees’ well-being and satisfaction.
About the Job
- Assist with the administration of various benefit and leave of absence programs which include medical, dental, vision, disability, life insurance, pre-tax benefits and COBRA.
- Serve as the first point of contact for HR and employees for various benefit issues such as coverage, enrollment eligibility, qualifying life event changes, claims and other benefit matters
- Audit weekly benefit deductions and EDI File feeds and coordinate with HRIS team, benefit vendors and payroll when necessary.
- Prepare, run and distribute ad hoc data reports through HRIS system
- Provide backup support to Benefits Analyst
- Prepare and maintain employee benefit files and presentations
- Assist with benefit configuration in workday system and corresponding testing
- Support compliance reporting and procedures in accordance with ERISA, Section 125 and ACA
- Contribute to the preparation and execution of annual open enrollment processes
About You
Minimum Qualifications
- Experience in 401(k) plan administration, including compliance testing and audits.
- Prior experience in data analytics with hands-on experience using AI and predictive tools.
- Proficiency in creating clear, impactful data visualizations, dashboards, and reports.
- Solid working knowledge of benefit regulations such as ERISA, ACA, and HIPAA.
- Problem-solving skills with the ability to manage complex, detail-oriented tasks.
- Excellent communication and collaboration skills to work effectively with internal teams and external vendors.
Preferred Qualifications
- Certification in HR or Benefits Management (e.g., CEBS, SPHR, SHRM-CP).
- Experience managing and integrating benefits during mergers and acquisitions.
- Prior success in using AI to optimize benefits operations and enhance outcomes.
- Proven ability to navigate complex decision-making situations while maintaining compliance.