Technical Program Manager, Security

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!

Location: Austin, Texas

About the Department

Security at Cloudflare is a diverse, focused team committed to helping secure both Cloudflare and our customers. And the Technical Program Management team is the group that helps connect the dots between threats, risk, business needs, and innovation. We drive the transformation of security with program and project execution to reduce risk at Cloudflare while partnering to build the best solutions for our customers.

About the Role

We need to solve big security challenges at scale. As a Technical Program Manager on the security team, at a high level, you will help discover, define, and drive the execution of transformational security projects to reduce risk at Cloudflare. You will work with our team and all of our stakeholders to:

• Build relationships across Cloudflare’s many teams and be an expert with communication and maintaining alignment
• Synthesize ideas and concepts into executable program and project plans and be the voice of the change
• Support the long term program roadmap planning, manage project updates aligned with the roadmap and report on project level OKRs
• Ensure decisions get made that drive programs and projects forward
• Drive alignment on capacity and resource allocation
• Identify stakeholders and drive alignment, including dependency identification and tracking
• Maintain the backlog of change initiatives and support prioritization
• Generate cadenced program updates, reports, and metrics that provide executive and board level summaries
• Lead conversations with key internal and external stakeholders to make tough decisions, define and prioritize requirements, and estimate work efforts
• Manage change to scope, timeline, key results/outcomes and budget
• Maintain a project management framework using milestones, communication plans, decision logs, issues, risks, etc.
• Facilitate vendor procurement processes
• Close out projects with readouts on objectives met, sponsor and stakeholder alignment on success, and lessons learned
• Balance the focus on long term vision and roadmap versus addressing high risk tactical security issues

Examples of desirable skills, knowledge and experience

• 5+ years of experience in technical program/project management, ideally with a focus on security
• Impeccable change management and communication skills
• A knack for ensuring team(s) and stakeholders are always executing toward the outcome
• PMP PMI certification preferred
• Comfortable managing tight deadlines, changing priorities, and ambiguity
• Exceptional communication, presentation, organizational, and analytical skills
• Experience building out programs globally and from the ground up
• Highly experienced at cross functional dependency identification and coordination
• Ability to effectively prioritize and advance a multiple projects simultaneously
• Ability to speak with ease to both engineers and executives
• Foresight to understand and plan around the technical dependencies and impacts to other teams and projects
• Principled decision making based off of deep understanding of where the business is heading
• Ability to influence and motivate people across a broad variety of job functions
• Experience in or desire to work with multiple time zones and with multiple cross functional teams including travel as needed

Compensation

• For Texas based hires: Estimated annual salary of $120,000-$146,000.

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.