Senior Sales & Account Manager

Description of you

Mailtrap.io is a B2B SaaS platform trusted by 1M+ users worldwide. We help developer and product teams test, optimize, and deliver emails with confidence so their work runs smoothly every day.You’ll work in a fully remote environment with minimal bureaucracy, where people value clarity, ownership, and quality.

If you enjoy combining sales with relationship building and want to grow with a strong product, this role might be a great fit.

What we’re looking for

• 3+ years of sales experience in B2B SaaS environments
• Fluent English proficiency, both written and spoken
• Confidence in conducting demo calls, negotiating, and driving results
• Strong prospecting and research skills to uncover new opportunities
• Hands-on experience in outreach via LinkedIn, email, and multichannel campaigns
• Strong presentation, communication, and relationship-building skills
• Data-driven mindset, comfortable working with metrics, dashboards, and analysis
• Hands-on experience with CRM systems and sales tools, such as HubSpot, Pipedrive, and Reply.io
• AI-driven approach with technical proficiency
• Ability to quickly learn, dive deep, and understand the product, explain its value clearly to customers
• Proactiveness, ownership, and a result-oriented mindset

Would be a plus

• Management skills and willingness to grow into a leadership role, with the potential to build and lead your own team

What you will do

• Take ownership of existing signups, drive acquisition, and grow accounts into active users
• Analyze and segment the pipeline to focus on the highest-potential opportunities
• Plan, launch, and test email and multichannel campaigns to engage prospects and existing users to drive results
• Run demos, intro calls, and follow‑ups to guide users through onboarding and activation
• Build and maintain strong customer relationships to ensure success and satisfaction
• Manage the sales process end‑to‑end (CRM, reporting, legal steps)
• Collaborate closely with marketing, product, and customer success teams to drive results
• Use data and dashboards to track performance, optimize workflows, and improve results and sales workflows