Arc'teryxStore Manager - Copenhagen (m/f/d)
Your Opportunity at Arc'teryx
Arc’teryx is coming to Copenhagen – we’re opening our newest store and we’re looking for you!
As we grow across Europe, we’re looking for people who lead with curiosity, learn by doing and want a long-term path in retail. At Arc’teryx we believe there’s always a better way and that guides how we develop our teams, and our “Leave It Better” spirit shapes the way we work.
Our Store Managers grow through hands-on learning, steady coaching and opportunities across stores, regions and teams.
For our Store in Copenhagen we are hiring a passionate Store Manager (all genders) to lead a team of 13 in delivering exceptional guest experiences and building strong community connections. You’ll oversee all aspects of store operations - from team development and financial performance to inventory and brand engagement -while inspiring your team to live our values both in-store and outdoors.
As an Arc’teryx Store Manager, here’s what you’d be doing:
- People Leadership & Culture: Champion the Arc'teryx Vision, Purpose, and Values by cultivating a high-performing, inclusive, and guest-focused team culture.
- Talent Development & Coaching: Recruit, onboard, and continuously develop team members to unlock their full potential. Provide ongoing coaching and feedback to drive performance and career growth. Facilitate weekly leadership meetings to align business priorities and team development.
- Guest Experience: Lead from the floor at least 80% of your week, modeling best-in-class service and ensuring every guest interaction reflects our commitment to excellence.
- Product & Brand Storytelling: Own product and inventory management - run walkthroughs, lead visual merchandising, and use storytelling to boost sell-through and bring products to life for customers.
- Community Engagement: Together with our Community Marketing team you’ll build partnerships with local organizations, ambassadors, and influencers to increase brand awareness and deepen community impact.
- Operational Excellence: Overseeing daily operations from scheduling and labor planning to inventory, visual merchandising, and brand compliance.
- Financial Performance: Drive store profitability by managing budgets, forecasting sales, controlling expenses and net profit.
Life in Our Stores
You’ll be part of a team that enjoys spending time outdoors together, shares product knowledge, builds strong guest relationships, and takes pride in the details. The work is hands-on, thoughtful and rooted in connection to the outdoors and community.
Are you our next Store Manager?
- Leadership Experience: 3–5 years in retail management, ideally within premium, outdoor or sports lifestyle brands, with a proven ability to lead, motivate, and develop high-performing teams.
- Business Acumen: Skilled in budgeting, forecasting, expense control, and driving profitable results with an entrepreneurial mindset.
- Guest-Centric Mindset: A passion for delivering exceptional guest experiences and fostering brand loyalty through service, storytelling, and community engagement.
- Operational Excellence: Strong organizational, time management, and problem-solving skills, with proficiency in Microsoft Office and the ability to manage inventory, scheduling, and team performance.
- Language Skills: Fluency in both the local language (e.g., German) and English is essential.
- Flexibility: Willingness to work key retail periods (e.g., Black Friday and holiday season) and ability to lift up to 30 lbs as needed.
Hours: Full-Time | 5 days a week
Compensation: Salaried | Base + bonus
Growth At Arc’teryx: Growth happens through practice, feedback and the support of a wider community at Arc’teryx. As we open more stores across the region, new opportunities continue to emerge for teammates who want to build their skills and take on greater responsibility.
What We Value In Our Teams: Our stores bring together teammates from a range of cultures, languages and backgrounds, and this mix shapes how we learn from one another and how we serve our guests.
How We Hire: We keep our hiring process straightforward and thoughtful, and we review each application with care and will reach out if your experience aligns with what we’re looking for.
Perks & Benefits:
LIVE IT: Time and space to connect with nature and pursue a purposeful life
Scheduling Support: Predictable scheduling/ rota planning that supports team balance
Arc' Adventure: An employee recognition program offering outdoor experiences
Growth & Learning: Access to leadership training, skill-building workshops and career development programs
Wellbeing Resources: Support programs that promote physical, mental and financial wellbeing
Gear Access: Generous employee purchase program + industry pro deals
Care & Repair: Access to product care guidance and repair services align with our ReBIRD commitment
*Benefits may vary by role and location