Staff Software Engineer (Money Engineering), Otter - New York City

At Otter, we're building the definitive operating system for restaurants. The Money team is the financial engine at the core of our platform, responsible for ensuring that every dollar is processed, moved, and accounted for with impeccable accuracy and reliability. We build the critical infrastructure that allows restaurants to process payments, get paid and grow their business.

We are looking for a seasoned Staff Software Engineer to help us design and build the next generation of our financial products. You will tackle complex challenges in payments, money movement, fraud prevention, and financial reconciliation.

Learn more about us at: https://tryotter.com

What You’ll Do

• Drive the architectural vision for the Money Platform to support Otter’s growth over the next 3–5 years
• You act as a force multiplier for the team through advocacy of technical solutions and operational processes.
• You will foster a culture of quality and ownership on your team by setting code review and design standards, and advocating for them beyond your team through your writing and tech talks.
• Engineer and maintain our core money platform capabilities, focusing on high availability, security, and scalability.
• You will help develop talent on the team by providing feedback and guidance, and leading by example.

What We’re Looking For

We value engineers who are passionate about building resilient, trustworthy financial systems and are excited to solve complex problems in the money domain.

Basic Qualifications:

• Proficiency in backend programming languages like Java or Go.
• Familiarity with relational and/or NoSQL databases (e.g., PostgreSQL, Redis).
• Experience with cloud platforms like AWS, Google Cloud, or Azure.
• Understanding of RESTful APIs, microservices, and distributed systems.
• Strong debugging and problem-solving skills.

Preferred Qualifications:

• 8+ years of professional software engineering experience, with significant time spent in payments, billing, or financial technology.
• Experience leading cross-functional technical initiatives. Proven track record of defining multi-year technical roadmaps for complex domains.
• Deep understanding of the payment processing lifecycle, including authorization, capture, settlement, and reconciliation.
• Direct experience with payment gateways (e.g., Stripe, Adyen, PayPal).
• Demonstrated experience in architecting and operating large-scale, fault-tolerant distributed systems that handle financial data.
• Knowledge of fraud detection techniques and experience building or integrating with risk management systems.

Why Join Us?

• Impact: The Money team serves 3 business lines in CSS - Otter Point of Sale, Picnic and Cloudkitchens. You directly contribute to multi-vertical, multi-geography business growth from Day 1.
• Exciting Projects: The Money team owns a diverse portfolio of systems and products. You’ll get to work on a real-time distributed payment platform, open source stateful coordination systems for async workflows, first party billing and invoice management platform, fraud detection and prevention, a reliable and auditable money movement platform, and more!
• Collaborative environment: You will work with a talented and diverse team that values innovation and learning. You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow, and achieve your goals, and you’ll work closely with other teams to ensure our customers’ success.
• Career Growth: Opportunities for advancement across engineering tracks, from individual contributors to leadership roles.

What else you need to know:

This role is based in our NYC office. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office-based teams work onsite, five days a week.

The base salary range for this role is $224,000 - 284,000

Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications.

Base salary is just one part of your total rewards package. You may also be eligible for equity awards and an annual performance-based bonus.

Benefits Summary (USA Full-Time Exempt Employees):

• Medical, dental, and vision insurance (multiple plans, incl. HSA options)

• Company-paid life and disability insurance (short- and long-term)

• Voluntary insurance: accident, critical illness, hospital indemnity

• Optional supplemental life insurance for self, spouse, and children

• Pet insurance discount

• 401(k)

• Time Off policies:

• Discretionary vacation days

• 8 paid holidays per year

• Paid sick time

• Paid Bereavement leave

• Paid Parental Leave

• Health Savings Account (HSA)

• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)

Benefits are subject to change at the company's discretion.CSS accepts applications on an ongoing basis.

Ready to join us as we serve those who serve others? 

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