About the Role:

Grade Level (for internal use):

11

 S&P Global has recently announced the intent to separate our Mobility Segment into a standalone public company. For more information, visit www.spglobal.com/mobility.

Senior HR Specialist – Shared Services (China) 

Location: Shanghai (China) Employment Type: Full-time, Permanent 

Grade Level: 11 

About the Role 

The Senior HR Specialist – Shared Services (China) is a key operational HR role that combines HR shared services coordination, governance, and employee support with local employment compliance and escalation coordination. This position ensures HR operations are delivered accurately, in compliance with Chinese labor law, and aligned with global shared services standards while supporting local managers and employees. 

HR professionals in China are expected to bring strong operational capability with deep understanding of China’s employment environment, including statutory requirements around contracts, social security, leave, and employee lifecycle activities.  

What You’ll Do 

HR Shared Services & Data Accuracy 

• Ensure accurate HR lifecycle data in HRIS (e.g., Workday) for all China employees — from onboarding and movements to exits and status changes. 

• Coordinate HR operations and payroll-related data with global shared services, external vendors, and payroll partners, ensuring compliance with local practices. 

• Act as a local escalation point for operational issues, data quality concerns, and process risks, partnering with HR Technology and shared services teams for resolution. 

• Support development and maintenance of Standard Operating Procedures (SOPs) that reflect both global standards and China’s legal requirements (e.g., labour contract compliance and statutory benefits).

 

Employee & Manager Support 

• Serve as a trusted HR point of contact for managers and employees on policies, procedures, and HR tools, responding to inquiries with clarity and accuracy. 

• Triage employee and manager inquiries to the appropriate execution path (e.g., shared services teams, HRBP, Legal), ensuring timely follow-up. 

• Provide guidance on performance management, statutory leave, and local HR practices — helping leaders understand how these intersect with global programs.

 

Employment Matters & Coordination 

• Monitor and coordinate employment-related matters that arise in China, ensuring appropriate involvement of HRBPs and Legal where issues have risk implications. 

• Manage routine workplace matters with discretion and documentation; escalate medium- to high-risk matters to HRBP or Legal. 

• Ensure compliance and proper documentation practices aligned with Chinese employment and dispute laws (e.g., Labour Contract Law and dispute resolution framework).  

• Support statutory HR processes, compliance requirements, and local reporting obligations.

 

Risk, Governance & Compliance 

• Partner with HRBPs, Legal, and Shared Services to mitigate HR operational risks and maintain compliance with local statutory labor law requirements. 

• Help ensure that HR documentation and workflow practices adhere to local employment regulations (including contract management and statutory filings). 

• Maintain clear audit trails and documentation that support HR governance expectations (both global and local).

 

Reporting & Continuous Improvement 

• Produce and maintain HR reports such as headcount, data quality metrics, service tickets, trends in employee relations inquiries, and shared services delivery results. 

• Analyze trends and identify risks, control gaps, or opportunities for process improvements in HR operations. 

• Contribute to continuous improvement of shared services processes, knowledge documentation, and local-global HR alignment.

 

What Makes You a Strong Fit 

Experience & Domain Knowledge 

• Bachelor’s degree in Human Resources, Business Administration, or related field. 

• 5–8+ years of HR experience, including HR operations, shared services, or generalist delivery supporting China employees. 

• Strong understanding of Chinese labor law, statutory HR requirements (contracts, social insurance, leave), and compliance obligations as they relate to HR delivery in a multinational organization.

  

Language & Communication 

• Fluent Mandarin Chinese and Business-level English (oral and written). 

• Ability to translate complex policy and compliance information into clear guidance for managers and employees.

 

Skills & Competencies 

• Experience with HR systems (Workday or comparable HRIS), data governance, and operational controls. 

• Strong customer service orientation and ability to coordinate across local and global stakeholders. 

• Detail-oriented with a focus on quality, accuracy, risk awareness, and documentation.

 

How You’ll Stand Out 

• Calm, pragmatic, and trusted advisor with strong judgment around escalation and risk thresholds. 

• Excellent communicator who builds rapport locally and with global partners. 

• Comfortable operating within a matrixed HR shared services and compliance-driven environment. 

• Strong ability to manage complexity stemming from China’s diverse statutory requirements and regulatory practices.

  

About S&P Global Mobility

At S&P Global Mobility, we provide invaluable insights derived from unmatched automotive data, enabling our customers to anticipate change and make decisions with conviction. Our expertise helps them to optimize their businesses, reach the right consumers, and shape the future of mobility. We open the door to automotive innovation, revealing the buying patterns of today and helping customers plan for the emerging technologies of tomorrow.

For more information, visit www.spglobal.com/mobility.

What’s In It For You?

Our Mission:

Advancing Essential Intelligence.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include: 

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Global Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Recruitment Fraud Alert:

If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.

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Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.  Only electronic job submissions will be considered for employment.  

If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.   US Candidates Only: Know Your Rights: Workplace discrimination is illegal

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20 - Professional (EEO-2 Job Categories-United States of America), HUMRES202.2 - Middle Professional Tier II (EEO Job Group)