Senior Manager, Ocean Freight (ISC region)

About Flexport:

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

The Opportunity:

To accelerate our growth and capitalize on the ISC region's potential as a strategic trade lane for explosive growth, we are seeking a Senior Manager, Regional Ocean Freight (Indian Sub-continent). This leader will oversee the Ocean P&L and drive substantial business growth across the Indian Sub-continent Region.

Key Responsibilities:

• Own and grow the Ocean P&L for the Indian Sub-continent with focus on increasing volume, yield, and profitability
• Lead market development and strategic customer engagement
• Ensure comprehensive business growth through collaboration, innovation, and data-driven process improvement
• Ensure the ISC ocean freight product is world-class and prepares the organization to become the largest player on key trade lanes through innovative solutions, strategic partnerships, and a robust operational foundation.

This is a critical, senior-level role for someone passionate about achieving large-scale market growth, operational efficiency, delivering exceptional customer value and leading the ISC region to market ocean leadership.

Job Scope:

• P&L Management & Revenue Growth

• Oversee a sizable Ocean P&L for the ISC district, focusing on scaling volume, increasing yield, and driving overall profitability.

• Build, review, and actively manage the book of business and financial health levers, including quoting, invoicing, dispute escalation, and forecasting.

• Drive near- and long-term forecasting in alignment with business goals.

• Market & Trade Expertise

• Act as the market expert for the ISC region, providing the organization with market intelligence, trade-specific trends, and customer interfacing.

• Collect and leverage local market intelligence on rates, utilization, blank sailings, and extra loader plans, in partnership with procurement and fulfillment teams.

• Monitor volume performance and bookings against commitments, ensuring optimal utilization.

• Ocean Carrier Procurement

• Support procurement strategy and negotiations with ocean carriers for ISC trade-lanes, ensuring competitive cost, capacity, and reliable partnerships.

• Oversee carrier allocation, supply forecasting, and performance in alignment with commercial and network needs.

• Drive cost-efficiency, process improvements, and effective cross-functional collaboration across procurement activities.

• Business Development & Go-to-Market Strategy

• Design and implement tailored ocean freight products and customized go-to-market strategies for key customers. Drive growth for FOB and CIF through the collaboration with the Ocean procurement, AM and AE team.

• Support tenders and RFQs for regional and global clients, ensuring competitive rate structures and appropriate margin management.

• Regularly review the sales pipeline and define data-driven action plans, ensuring alignment with commercial opportunities and client needs.

• Collaborate with District GMs, Sales, Business Development, and Account Management teams to identify and pursue Line of Business (LoB) growth initiatives.

• Customer & Carrier Relationships

• Build and strengthen relationships with internal and external stakeholders, including partner carriers, account executives, and senior leadership.

• Negotiate local carrier terms such as freetime, local charges, waivers, and credit terms, where carriers are open to the collaboration, to ensure commercial competitiveness

• Participate in client calls and webinars as the region’s ocean freight representative to support strategic client initiatives.

• Set and maintain local charge tariffs for all ISC origins with the gateway Ocean Ops team.

• Cross-functional Collaboration & Continuous Improvement

• Work closely with Procurement, Pricing, Planning, Allocation, and District Management teams to deliver globally optimized results and capture market-specific knowledge.

• Identify, lead, and drive improvements in go-to-market, operational, and financial processes to enhance efficiency and output.

• Leverage data and analytics for decision-making across all responsibility areas.

You should have:

• +10 years of prior Ocean Freight experience at a top freight forwarder or carrier or 10+ years of supply chain experience and a BA/BS Degree;
• Strategic vision and ground floor execution;
• Bias to Action, Process, Structure and Data;
• Excellent communication, interpersonal, and organizational skills;
• An obsession with client happiness. You succeed when they succeed;
• Ability to travel regionally / globally;
• Courage to challenge the status quo when logic and reason require it. See something broken? Fix it;
• The desire to lead, train, and develop up-and-coming talent

Commitment to Equal Opportunity

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information.