Automation & Solutions Specialist
The Role
Be the go-to expert turning operational challenges into efficient, automated workflows—bridging teams in a dynamic iGaming leader.
What You'll Do
Identify gaps in Risk, CS, QA, and WFM; build lightweight Google Workspace tools to unblock teams fast.
Orchestrate data from multiple sources into unified dashboards, streamlining cross-team visibility.
Automate repetitive tasks (e.g., data entry, audits) with Apps Script, Zapier, and Gemini AI—cutting manual work by up to 50%.
Use LLMs like Gemini/ChatGPT for trend analysis, summaries, and smart pipelines.
Translate needs into no-code solutions, empowering teams to self-manage.
Collaborate daily with frontline leads to deliver measurable wins.
What We Need
Expert in Google Workspace: formulas, Apps Script, Data Connectors, Drive automation.
Proven data integration: Zapier, Make, or APIs.
AI hands-on: LLMs for data/content tasks.
Ops background: Automation portfolios from solutions/support roles.
Clear communicator: Explain tech simply to non-tech teams.
iGaming interest a plus; any experience level welcome if skilled.