Senior Solutions Engineer, Majors Central at Cloudflare

Senior Solutions Engineer, Majors Central

Senior Solutions Engineer will build technical relationships, drive sales, and provide solutions for strategic accounts.

About Us

At Cloudflare, we are on a mission to help build a better Internet.

What you'll do as a Senior Solutions Engineer, Majors - Canada - East

The Solution Engineering organization is responsible for the technical sale of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers.

Reporting to the Senior Director of Solution Engineering, the Strategic Accounts Solutions Engineer is a Senior level role.

You are a customer facing technologist within the Cloudflare Solutions Engineering team.

You have strong experience in large account pre-sales management as well as excellent verbal and written communications skills suited for executive-level engagement.

You are comfortable speaking about the Cloudflare vision and mission with C-level customer executives.

Your role will be to build passionate champions within the technology ranks at your accounts, drive sales for identified opportunities, and leverage your relationships with these technical champions to build a revenue pipeline where no opportunities yet exist.

You will work within a high-profile pursuit team dedicated to certain strategic accounts, working closely with the strategic account executives attached to these accounts.

Cloudflare operates across several technology domains that include Networking, Security, Application Performance, and Application Development.

While core knowledge is expected in each of these areas, this role will focus on candidates with a strong background in Software Development, cloud / serverless & distributed computing, CI/CD software development practices and Infrastructure as Code orchestration as used in large enterprise organizations.

Specifically, we are looking for you to:

Build and maintain long term technical relationships with the technical buyers (executives, managers and individual contributors) at your assigned accounts, becoming a trusted advisor to those stakeholders.
Deeply understand the business-critical issues that your accounts are facing, and provide meaningful solution designs to facilitate technical validation of Cloudflare as a part of the customer’s infrastructure, including the coordination of Cloudflare colleagues throughout the sales and procurement cycle.
Identify and drive technical conversations in every possible line of business within the accounts, engaging key technical buyers with the purpose of uncovering new areas of potential revenue & showing value to all possible parts of your accounts.
Empower customers in their security and network transformation journeys, helping them to define strategies and architect necessary security controls aligned with Cloudflare product suites.
Be the voice of the customer internally at Cloudflare, engaging with and influencing Cloudflare’s Product and Engineering teams to meet your customers’ needs.
Represent and evangelize Cloudflare externally at Developer, Community, Technology, Cybersecurity and other industry events with thought leadership and expertise.

Examples of desirable skills, knowledge and experience

Polished communication and executive presentation skills with ability to drive a discussion with a broad range of stakeholders (from the web developer to the CISO).
Relationship building: a proven track record of building deep technical relationships with engineers and senior executives in large and strategic accounts.

Experience in managing various stakeholder relationships to build consensus on security solutions/projects.

Experience managing technical sales within large accounts.
Developing champion-style relationships
Driving technical wins
Assisting with technical validation
A deep understanding of core industry components of Cloudflare solutions (and a desire to learn more):
Internet security technologies including DDoS and DDoS mitigation, Firewalls, TLS, VPN, DLP
Networking technologies including TCP, UDP, DNS, IPv4 + IPv6, BGP routing, GRE, SD-WAN, MPLS, Global Traffic Management
HTTP technologies including reverse proxy (e.g., WAF and CDN), forward proxy (secure web gateway), serverless application development
Zero-trust network access (ZTNA & SASE) concepts including identity management and authentication
Cloud computing technologies such as AWS, GCP, Azure and others
Some scripting or programming experience with one or more of JavaScript, Python, Golang, BASH
Understanding of, or experience with, regulatory requirements such as FedRAMP, GDPR, PCI DSS, HIPAA, SOC-2, ISO/IEC.

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company.

We’re a highly ambitious, large-scale technology company with a soul.

Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver.

This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released.

Here’s the deal - we don’t store client IP addresses never, ever.

We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of?

We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations.

Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.

We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.

All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.

We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.

Please tell us if you require a reasonable accommodation to apply for a job.

Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.