Sr. Staff Site Reliability Engineer

At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.

The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!

Your Role:

We are seeking a Sr. Staff Site Reliability Engineer (Infrastructure & Site Reliability Engineering) with extensive experience in Kubernetes, GitOps, AWS & AZURE to lead our Site Reliability Engineering (SRE) team. The successful candidate will deeply understand SRE practices and have a track record of implementing high-quality site reliability engineering practices (SLAs, SLOs, Proactive Alert Management, Incident Response/Review, Postmortems, etc.).

In this role, you will work with our SRE and cross-functional engineering teams to lead, develop, and operate our development and production infrastructure and operations

Your Impact

• Collaborate with software engineering teams to define infrastructure requirements, drive best practices in monitoring, incident response, and automation, ensuring seamless integration and optimal performance of applications and systems
• Led and mentored a team of SREs, providing technical guidance and support to ensure the ongoing reliability and performance of our systems
• Play a key role in driving the automation, tools, and observability initiatives, assuming ownership of designing and implementing scalable and efficient solutions.
• Leading the response to production incidents, conducting comprehensive learning reviews, driving continuous improvement initiatives, and actively participating in an on-call rotation, fostering a culture of learning, resilience, and ongoing enhancement within our systems.
• Establish and drive operations performance through SLOs
• Provide project management, sprint planning, and road-mapping support to the SRE team
• Demonstrate proficiency in technical skills, exhibit an expert-level understanding of relevant technologies and tools, and use this knowledge to mentor and support team members, helping them improve their skills and succeed in their roles.

Ideal Attributes

• Strong customer orientation
• Excellent interpersonal and organizational skills
• Attention to detail and focus on quality
• Strong communication skills to effectively liaise with both technical and non-technical staff
• Ability to act decisively and work well under pressure
• Must be a collaborative problem solver
• Strong bias for ownership and action

Qualifications:

• At least 13 + years of experience designing, building & maintaining SAAS environments
• 8+ years of experience designing, building & maintaining AWS/AZURE infrastructure with Terraform
• 5+ years of experience building and running Kubernetes clusters
• Experience with observability (monitoring – logging, tracing, metrics)
• Experience with GitOps CI/CD processes
• Experience with coding Python, Go (Golang) & bash
• Experience with security operations – security policies, infrastructure, key management, setup of encryption at rest, and transport
• Experience in mentoring and fostering the professional development of team members, promoting a culture of continuous learning and collaboration.

SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.

All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice