Account Management Lead (Card-Linked)

As Account Management Lead (Card-Linked), you will play a pivotal role in driving the growth and success of our existing partnerships. You’ll lead a team of three Account Managers (with the ambition to grow to six full-time hires), guiding them to deliver best-in-class results, identify new growth opportunities, and oversee key strategic projects that support our business objectives.

You’ll report to and work closely with the VP Card-Linked, collaborating cross-functionally with Marketing, Business Operations, Finance, Product, and Data teams to ensure strategic alignment and sustained growth.

To achieve this, you will:

• Team leadership: hire, train, and develop a high-performing Account Management team. You will set clear goals, provide ongoing coaching, and foster a culture of accountability, collaboration, and excellence.

• Commercial excellence: support your team by taking part in key negotiations with our top partners; build strong and long-lasting relationships with our partners (CMOs and senior marketing stakeholders across retail and e-commerce).

• Performance tracking: define and own the team’s revenue targets and OKRs. Partner with the VP Card-Linked to build quarterly plans and collaborate with internal teams (marketing, product, ops, data) to drive execution.

• Revenue operations: ensure we have all the right processes in place (revenue forecasts, CRM management, etc.) to keep growing with the right fundamentals; optimize cashed-in revenue. Work closely with Business Operations and Finance teams to develop and implement these processes.

• Strategic projects: lead cross-functional initiatives to improve our partner value proposition, pricing models, and internal efficiency.