Staff Software Engineer (Back-end, DevTooling)

About Outreach

Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.

About the Team

The DevTooling team is an internal-facing platform team dedicated to enabling the entire engineering organization to do better, faster, and safer software engineering, through the development of tooling, services, processes, documentation, or whatever else is helpful. This wide and intentionally vague charter encompasses a slew of evolving topics. We try to proactively get ahead and build the tooling, systems and training needed for all our engineering teams to be successful.

Primary areas of coverage: ▪Development environment tooling ▪Service development framework and libraries for CI/CD (continuous integration/continuous deployment) ▪Dev machine setup/configuration/automation ▪Defining and tracking operational excellence standards ▪GraphQL and Federated architecture knowledge is beneficial The charter is wide, the opportunities for organizational impact are boundless, and we have your back to try new things and see if they stick and do, in fact, make everyone more efficient.

The Role

We are looking for a highly skilled and experienced Software Engineer to contribute as part of this backend team, help offer a great service and experience to their fellow colleagues in the other feature engineering teams. Here you are expected to have a real impact on the engineering platform, helping evolve our technology stack and build reusable components that help the other backend teams. You will have the opportunity to help build Outreach Prague and contribute to the Outreach brand success. With the wide charter, you may find yourself spending a morning building a logging library, and the afternoon helping a team design an efficient way to run integration tests in a production-like environment. We spend our time alternating between helping our engineering customers with immediate issues and developing features with long-term impact - a great environment if you like quick wins mixed in with larger investments. The wide charter also means there are myriad opportunities to expand your knowledge and skills, both on the technical front and in product design. If wide leeway to improve developer productivity and production reliability sounds exciting to you, come talk to us!

Location 

While we are remote-friendly, we remain an "office-centric" company. This role is categorized as hybrid and it is expected you live in a reasonable proximity to the office in Prague so you would be able to connect with your team on weekly regular basis, attend in-person meetings and company events.

This is a full-time, permanent role, not eligible for contractors and for work from other countries.

Your Daily Adventures Will Include

• Directly contributing to the vision, strategy and roadmap for the DevTooling 
• Driving excellence by providing quality code, performance, maintainability
• Identifying common themes in upcoming projects and building common frameworks to help teams build them faster 
• Working with engineering teams to find out where we need to invest in more tooling. 
• Triaging feedback and bugs from users 
• Engaging with the open-source community 
• Building reliable core service libraries so feature teams can focus on business logic

 

Our Vision of You

• Experience working on CI/CD systems
• Experience maintaining shared libraries, especially open-source libraries 
• Experience with container-based workflows and services, preferably in Kubernetes 
• Experience building production monitoring to track service and website health 
• Working knowledge of GOlang or interest in ramping up quickly
• Not afraid of using bash scripting extensively
• Some level of familiarity with Typescript, Python, and Ruby (used elsewhere in the company) 
• Great communications skills in English
• You embody our core values: we are trusted advisors, we win as one team and we take ownership

#LI-RG1

Why You’ll Love It Here

● Amazing working space with a running track on its roof

● Flexible time off, 5 weeks of vacation, and 5 annual sick days

● 4% employer supplemental pension monthly contribution

● Private medical care for employee and spouse with Program Health Plus

● Life insurance at 2x annual salary

● 5.000 CZK monthly allowance for meal vouchers, flexipasses and other personal expenses

● 16 weeks of annual top up maternity leave pay or 8 weeks of fully paid paternity leave

● Opportunity to be part of company success via the RSU program

● Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military 

● Employee referral bonuses to encourage the addition of great new people to the team

● Fun company and team outings because we play just as hard as we work

Outreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.